Bryan E. Profile

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$5 USD / hour

general trias,

philippines

$5 USD / hour

It's currently 2:30 PM here

Joined February 24, 2018

0 Recommendations

Bryan E.

@bryzki16

0.0

(0 reviews)

0.0

$5 USD / hour

general trias,

philippines

$5 USD / hour

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Freelancer, Copy writer, Enthusiast, Perfectionist

A freelancer with the best skill set for a project, always strives for excellence and have a great passion for work. Never misses a set deadline and surpasses client expectations.

See all Logo Designers in Philippines

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Experience

Taskus Inc.

Oct 2015 - Oct 2017 (2 years)

 Prepares reports of the team and identifies areas for improvement.  Conducts Performance Management, provides support and assistance to agents and to the account.  Motivates agents to perform at their maximum capacity in order to meet client required goals, productivity, and quality metrics. Identifies areas of opportunity within the team members to provide action plans, resolution and provide comprehensive documentation that will support the CSR’s progress.

Teleperformance Phils.

Jun 2013 - Oct 2015 (2 years, 4 months)

 Serves as the frontline Support for AT&T Wireless Customers.  Discuss account charges and monthly bill to answer customer’s inquiry  Support other co-workers with product inquiries (SME-POC)

Affilliated Computer Services

Sep 2011 - Apr 2013 (1 year, 7 months)

 Serves as the Human Resource and acts as the Subject Matter Expert (SME) for ATOS Singapore employees.  Prepares contracts for new hires as well as process termination of contracts for exiting employees.  Overlooks in the payroll process of the ATOS employees and serves as the mediator between the local HR, Finance Department and a third party which calculates and validates the actual payroll of each employee.