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isabela, philippines
It's currently 10:41 AM here
Joined April 7, 2012
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Carmila B.
@Carmila
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isabela, philippines
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Experience
Customer Service Agent
Aug 2010 - Jun 2011 (10 months, 1 day)
Handles non-voice/e-mail account (Amazon.com)
Makes replies to customer inquiries regarding their online orders and delivery schedules
Provides information regarding Amazon.com promotions and codes
Assists first time customers, both international and U.S. based, on how to place orders in Amazon.com website
Technical Support Representative
Feb 2010 - Aug 2010 (6 months, 1 day)
handled voice account (TimeWarner/RoadRunner Cable Internet)
Assists customers in basic troubleshooting for their High Speed Internet Connection (wired and wireless connection)
Gives general information to customer's about their account ( Billing inquiries, Account information, etc.)
Project Assistanct
Mar 2008 - Oct 2008 (7 months, 1 day)
Assists in local promotional and marketing activities covering lead accounts of Cebu
Books company executive's conference rooms in hotels and function halls for monthly meetings
Supervises the smooth execution of national promotions in local accounts
Assists distributors in hosting product endorsers' visit in Cebu
Education
Bachelor in Business Administration Major in Management
(4 years)
Qualifications
Transcript ID: 10240271
Brainbench.com
2012
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