dhemsandoval

I've worked as an Inbound/Outbound Sales Associate at one of the biggest BPO Contact Center in Manila (CONVERGYS PHILIPPINES). I was promoted as a Sales Team Leader and performing the Job for 2 years. I am a highly motivated and ambitious individual able to give timely and accurate advice, guidance, support and training to twelve team members and individual. Possessing excellent management skills and the ability to work with a minimum of supervision KEY SKILLS AND COMPETENCIES are: * i have strong decision making *excellent communication skills both written and verbal *able to prioritize task and workloads in order of importance *track record of delivering results with deadlines and proven ability to manage through others. *excellent communication and interpersonal skills *cool tempered and able to handle rejections *cool tempered and able to handle rejections *outstanding negotiation skills with the ability to resolve issues and address complaints.