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“Excellent Service”pixelw0rks 5 years ago
Online Games Customer Service Support SpecialistApr 2007 - Aug 2007 (4 months)
Attended for the customers' situation and is able to communicate clearly, thru chat and e-mail. Was able to handle complaints. Handles in the best interest of both customer and company. Able to use automated information systems to analyze the customers' situation.
Business Process AssociateApr 2005 - Mar 2007 (1 year)
Managing the daily tasks and work of the BPO. Communicating effectively with supervisors, team leaders, people in charge, and other professionals to collect information and to settle the required important complicated issues. Supports a company's manufacturing systems and ensures that production employees perform tasks in accordance with corporate policies. Also makes decisions and solves problems; monitors and reviews data from materials, systems or the environment; and interacts with computer softwa
ReceptionistJul 2002 - Dec 2004 (2 years)
Responsible for providing applicant support. Accepted and assisted on job applications. Provided data entry maintenance and update on applicant database. Provided documents and files organization. Answered phone calls and inquiries.
Personal SecretaryDec 2000 - May 2002 (1 year)
Provided assistance to the band manager. Responsible for preparing payroll of band members. Answered phone calls and prepared correspondences and contracts. In charged of organizing and filing of documents.
2-year Course Graduate1997 - 1999 (2 years)
High School1993 - 1997 (4 years)
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