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$12 USD / hour
Flag of PHILIPPINES
western bicutan, taguig city, philippines
$12 USD / hour
It's currently 4:55 PM here
Joined March 24, 2019
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Gerome A.

@ganivado

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$12 USD / hour
Flag of PHILIPPINES
western bicutan, taguig city, philippines
$12 USD / hour
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Virtual Assistant,Customer Service - calls/email

I will help you succeed by allowing you to focus on more important things about your business - and allow you to relax and travel. Being a reinsurance analyst, part of quality control, an executive assistant and customer service representative were my roles in the corporate world. Those roles taught me different skills that will be helpful to your business. I can help with Data Entry, Email Management, Chat, Email, and Telephone customer support and I will help you with your travel arrangements.

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Experience

Virtual Administrative Assistant

Whim Technologies
Apr 2019 - Present
Worked with the CEO and the Chief Technology Officer and other staff to coordinate and complete special projects for new clients Worked with senior management to initiate new projects and assist in various processes. Responded to emails and other correspondence to facilitate communication and enhance business processes. • Documented some operational processes and procedures to create a workflow

Finance Services Analyst/Group Ceded Reinsurance

QBE Insurance
Mar 2014 - Sep 2019 (5 years, 6 months)
• Managed large data, including reports, data entry, and checking for accuracy. • Monitored database/data entry updates and verified for correctness. • Completed data entry tasks with accuracy and efficiency. • Documents completed work in appropriate logbooks. • Sorted documents and maintained organized filing process. • Drafted reports for upper management as directed. • Supported onshore (London) department with special monthly and quarterly reports.

Customer Service Executive - Employee Engagement/Executive Assistant

EXL Service Philippines Incorporated
Jan 2010 - Mar 2014 (4 years, 2 months)
Coordinate travel arrangements for executives • Booked conference rooms and coordinated catering for executive meetings between local and visiting international clients • Managed office inventory • Accurately and quickly processed cash advances, cash liquidation, and corporate credit card bills report. • • Answer telephone inquiries on Annuities, Tax-related questions, Death Claims, Withdrawal • Answer telephone inquiries on insurance.

Education

Metallurgical Engineering

University of the Philippines, Philippines 1996 - 2000
(4 years)

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