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$4 USD / hour
Flag of EGYPT
cairo, egypt
$4 USD / hour
It's currently 11:05 PM here
Joined July 29, 2015
0 Recommendations

Ahmad H.

@gresha33

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$4 USD / hour
Flag of EGYPT
cairo, egypt
$4 USD / hour
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Graphic Designer

Entrepreneur interested in working on online projects Whether in Graphic Design or Arabic-English Translation.

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Experience

Customer Service Executive

HSBC
Mar 2017 - Present
- Provide High Quality Processing Service to achieve Maximum Customer Satisfaction within the Specified Service Level Agreements. - Responsible for Relationship Building and Resolving Customer Queries and Problems in a Professional Manner. - Take Ownership and Initiative to Complete Necessary Research and Customer Follow-up or Direct the Customer to the Appropriate Department for Resolution.

International Customer Advisor

Vodafone UK
Apr 2016 - Aug 2016 (4 months, 1 day)
- Provide Customers with Product and Service Information. - Sell Product and Place Customer Orders . - Identify, Research, and Resolve Customer Issues using the Computer System. - Follow-up on Customer Inquires not immediately resolved. - Research Billing Issues. - Recognize, Document and Alert the supervisor of Trends in Customer Calls.

Sales Executive

Emerging Media UK
Oct 2015 - Mar 2016 (5 months, 1 day)
- Contact Businesses or Private Individuals inside UK by Telephone in order to solicit Sales for Goods & Services provided by the Company. - ConductMarketSurveys in order to obtain information about potential customers. - Getting Referrals from Current Clients

Education

Bachelor\'s Degree in Commerce - English Section - Major in Accounting

Ain Shams University, Egypt 2009 - 2013
(4 years)

Qualifications

Graphic Design Diploma

Shaw Academy
2016
Visually communicating an idea, thought, message or meaning by combining symbols, images and/or words using Adobe Photoshop, Illustrator & InDesign

TOEFL

Amid East - Egypt
2012
The Most Widely Respected English Language Test in The World.

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