Profile image of itsmugunthan
@itsmugunthan
Member since March, 2017
10 Recommendations

Mugunthan ®

Online Offline
I'm well-experienced ( More than 2 Years) in the areas of **Virtual Assistance , **Statistics and **Customer Support !! I excel working under tight deadlines and I have a strong work ethic and self discipline. I can bring value to your company because I am a serious and responsible person who is giving the best results!! I can perform the analysis using any kind of Statistical Software like EXCEL, R, SPSS , MINITAB Eviews Statistica etc Also I will provide Output and well explained interpretations with a comprehensive report. At the same time I can help you to do any Statistics and Mathematics related Works and etc! ** Besides, I have Great experience In ** # Virtual Assistant # Customer Support/Service ( emails, tickets, live chat etc) # Email handling # Social media management # Web research # Data-entry/scrubbing/mining # Lead Generation ======> * Your Satisfaction is Our Career * <======
$8 USD/hr
34 reviews
5.4
  • 97%Jobs Completed
  • 99%On Budget
  • 99%On Time
  • 21%Repeat Hire Rate

Portfolio

Recent Reviews

  • image of Rifki L. Project for Mugunthan V. -- 2 $10.00 USD

    “Great work by Mugunthan!. Understood the problem and requirements clearly and delivered the work on time. He was very flexible throughout the work!!”

  • image of rojakk009 Project for itsmugunthan -- 4 $4.65 USD

    “Thank you very much for your High quality service and support!! One of the best freelancers that I ever Encountered!!”

  • image of rojakk009 Project for itsmugunthan -- 3 $2.00 USD

    “Great Job once again!! Will definitely hire again!”

  • image of rojakk009 Project for itsmugunthan -- 2 $2.00 USD

    “Talented and Professional!! Excellent Service..! I totally RECOMMEND!”

  • image of rojakk009 Project for itsmugunthan $3.00 USD

    “Great quality of work!! High Perofessionalism!”

  • image of enassif101 Project for itsmugunthan -- 6 $25.00 USD

    “Really good worker. Honest, hard worker. Reliable”

Experience

Live Chat/Email Support Representative

Sep 2015 - May 2017 (1 year)

I am answering live chat and respond to emails, researching required information using available resources, managing and resolving customer complaints, providing customers with product and service information and processing orders and resolve issues according to procedure.

Administrative Assistant

Jan 2013 - Jul 2015 (2 years)

I am entering data into a proprietary database using a simple web interface using data found in various industry specific websites, databases and internal documents, maintaining data entry requirements by following data program techniques and procedures, verifying entered data by reviewing, correcting, deleting, or re entering data; combining data from multiple systems when information is incomplete; purging files to eliminate duplication of data.

Certifications

  • Numeracy 1
    91%
  • US English Level 1
    82%
  • Statistics 1
    77%

Verifications

  • Facebook Connected
  • Preferred Freelancer
  • Payment Verified
  • Phone Verified
  • Identity Verified
  • Email Verified

My Top Skills

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