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Technical SupportJan 2016
I am currently working at Intellaegis in El Dorado Hills, CA. I provide answers to clients by identifying the issue, researching answers and guiding clients through corrective steps. I participate in development of client training programs by identifying learning issues and recommending instructional language. I also update my knowledge by participating in educational opportunities and maintaining personal networks.
Account ManagerMar 2014 - Jan 2016 (1 year)
Organization, Typing, Data Entry Skills, Attention to Detail, Confidentiality, Thoroughness, Decision Making, Independence, Analyzing Information , Results Driven, Energy Level.