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@ivillanueva01
Flag of United States Cameron Park, United States
Member since October 8, 2016
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ivillanueva01

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I'm working as a Technical Support in a software company located in El Dorado Hills, CA. I can help you solve issues related to your computers and servers. Please feel free to contact me if you have any questions.
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Experience

Technical Support

Jan 2016

I am currently working at Intellaegis in El Dorado Hills, CA. I provide answers to clients by identifying the issue, researching answers and guiding clients through corrective steps. I participate in development of client training programs by identifying learning issues and recommending instructional language. I also update my knowledge by participating in educational opportunities and maintaining personal networks.

Account Manager

Mar 2014 - Jan 2016 (1 year)

Organization, Typing, Data Entry Skills, Attention to Detail, Confidentiality, Thoroughness, Decision Making, Independence, Analyzing Information , Results Driven, Energy Level.

Education

Information Technology

2014 - 2016 (2 years)

Certifications

  • US English Level 1
    85%

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