Joseph V. Profile

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$18 USD / hour

biñan,

philippines

$18 USD / hour

It's currently 4:37 AM here

Joined June 6, 2018

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Joseph V.

@jyv90ph

0.0

(0 reviews)

0.0

$18 USD / hour

biñan,

philippines

$18 USD / hour

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Cisco Voice Engineer

My current skill is supporting Cisco Collaboration Products mainly CUCM / CUC / IMP / Expressways / CUBE / M6 broadsoft with limited support on SBC (Ribbon) / WebexCC / Cisco Journey Portal / MS Teams was previously supporting on-prem (UCCE/PCCE) Contact Centers including recording devices (Calabrio/Verint), call flow in End to End, ICM Scripting, & Troubleshooting other ICM components. I hold good knowledge in all Servers, Databases,Firewall and some Network Devices.

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Experience

Intrado Technology Services Philippines

Aug 2020 - Aug 2023 (3 years)

-Provides L2 support on Cisco Collaboration devices on UCaaS environment / MSP -Supporting SIP Trunking devices: CUCM / CUC / IMP / Expressways / CUBE ASR / ISR / M6 broadsoft with limited support on SBC (Ribbon) / WebexCC / Cisco Journey Portal or Cisco Broadworks / MS Teams -CLI diagnostics / packet capture on all sip devices supported / RTMT / alert monitoring. other work experiences on Linkedin https://www.linkedin.com/in/jvvarias/