Jeza Ma E. Profile

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mandaue city,

philippines

It's currently 2:53 PM here

Joined November 19, 2016

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Jeza Ma E.

@jzagirl

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mandaue city,

philippines

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Sales Rockstar

I have been working in a US sales campaigns for more than 9 years for both Inbound and Outbound Sales from mortgage campaign to private lenders as an opener, closer and product trainee with a track record of closing difficult deals. With my extensive experience, I now own a 25 seats call center in Cebu Philippines.

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Experience

US Private Lender and Mortgage Broker

Jul 2012 - Nov 2016 (4 years, 4 months)

Job Description: *lead generation *closer *loan processor

Eperformax Philippines

Apr 2011 - Jun 2012 (1 year, 2 months)

Job Description: *Review and identify root cause for all escalated service requests *Analyze and monitor the customer's problem reports *Help ensure compliance with Corporate and Regional Escalation Policies *Provide solutions in accordance to the company policy

Convergys Philippines

Feb 2008 - Mar 2011 (3 years, 1 month)

Job Description: *As part of the Resolve Team, help the customer in resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.