• IT Professional with more than 12 years of comprehensive technical and management skill set and expertise in Information Technology domain for SFDC Application’s Planning and Implementation, Development & Customization, Integration, Maintenance & Support.
• Strong in Requirements elicitation, design and documentation skills which includes conducting User trainings, transforming business requirements (User stories) into Functional Requirement Specifications Document (FRD), Functional Design Documentation, Use Case Narratives, Configuration documents etc.
• A team player with a strong work ethic, a positive attitude and the ability to make the best use of individual resources.
• Implementation experience of [login to view URL] Sales cloud, Service cloud, Experience and Financial cloud applications.
• Lead the architecture, design, and implementation of complex custom SFDC applications.
• Analyze and design solutions using industry best practice and leading teams to develop enterprise CRM solutions.
• Experience in managing and maintaining integrations between SFDC and other applications using custom REST API and Mulesoft Composer.
• Salesforce Certified Application Architect (Certification Number: 12238)
• Salesforce Certified Sharing and Visibility Designer (Certification Number: 20646806)
• Salesforce Certified Data Architecture and Management Designer (Certification Number: 20599119)
• Salesforce Certified Development Lifecycle and Deployment Designer (Certification Number: 20234683)
• Salesforce Certified Platform Developer I (Certification Number: 17740529)
• Salesforce Certified Sales Cloud Consultant (Certification Number: 2379807)
• Salesforce Certified Service Cloud Consultant (Certification Number: 10174199)
• Salesforce Certified Platform App Builder (Certification Number: 10530399)
• Salesforce Certified Administrator (Certification Number: 1978216)
• Copado FUNDAMENTALS I
• Copado FUNDAMENTALS II