• Design, develop, implement and coordinate systems, policies and procedures to a new branch sites.
• Plan, organize, control and evaluate IT and electronic data operations
• Manage information technology and computer systems
• Provide technical support to users for all PC hardware, software, and associated peripherals.
• Log support calls and document their outcome to facilitate the resolution of common queries.
• Deploy PCs and associated peripherals including new installations and the redeployment of existing equipment.
• Install and configure operating systems
• Maintain the existing PCs and peripherals to standards by performing upgrades, new installations and carrying out routine procedures.
• Assist in the compilation of the IT technical documentation, guidelines and procedures and ensure they are disseminated to users.