Alfredo L.

Technical Support Representative I worked for 3 year as a Customer Service Representative, and worked as a Technical Support Representative for a year. I have been assisting customers calling in about technical problems such as intermittent internet connection, cable reception/signal problems. Highly motivated, can handle high volume workflow, Able to work with individuals from diverse cultures. Good in Multitasking and have a good communication skills, Ability to work under pressure, computer literate, good in decision making, and self-motivated. Very much capable of working with minimal supervision seeking a position where expertise will enable me to contribute to the client’s objectives. As an account specialist, We are obliged to make sure that the customer is getting the best price and the best service. This experience helped me become a quality representative. I have been assisting customers about billing and technical concern. I am eager to learn when it comes to technology, and when I work I really give my all to give the client an excellent result. Customer satisfaction is my priority. Now a full time freelancer and can work U.S. Business hours.