Lailanie G. Profile

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$4 USD / hour

quezon city,

philippines

$4 USD / hour

It's currently 9:40 PM here

Joined September 3, 2021

0 Recommendations

Lailanie G.

@LailanieGi

0.0

(0 reviews)

0.0

$4 USD / hour

quezon city,

philippines

$4 USD / hour

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CSR, VA, Recruiter, Talent Acquisition.

I've been working in a BPO company for 4 years now. I handled telecommunications account. I was able to handle different type of calls like assisting customers with their billing questions, made basic troubleshooting if they have problems with their phones, managing their accounts and etc. While working in a BPO industry I'm also working as a freelancer as a virtual assistant. I am doing data entry, photo editing, transcribing and etc. And last June 2021 I started my journey working in a recruitment industry as a Talent Acquisition Specialist, I have an in-depth knowledge of candidate sourcing and database management. I focus on different industries including Manufacturing, Life Sciences, IT, Healthcare Staffing and Engineering for processing and placements.

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Experience

PSG Global Solutions

Jul 2021 - Present

As a Senior recruiter (Talent Acquisition Specialist), I have an in-depth knowledge of candidate sourcing and database management. I focus on different industries including Manufacturing, Life Sciences, IT, Healthcare Staffing and Engineering for processing and placements.

GC Services International LLC

Jan 2020 - Jun 2021 (1 year, 5 months)

As an account representative I am working in a Telco account. Helping the customers to manage their account, billing inquiry and managing the account of the customers.

Alorica Teleservices

Jun 2017 - Dec 2019 (2 years, 6 months)

I am working as a Senior Representative I am taking phone call 40hrs a week and aside from that I am also helping my Team Leader to manage our team to meet the goals and KPI’s in production. I am taking escalated calls or supervisor calls, admin tasks, call audits, updating team stats and doing coaching with the representatives.