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makati city, philippines
It's currently 8:04 AM here
Joined August 30, 2012
0 Recommendations
Maria Angelique D.
@mdelpilar111788
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makati city, philippines
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To provide world class customer service, share knowledge and skills and have a career in a stable co
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Experience
Technical Support Representative Tier 2
Sep 2013 - Jul 2014 (10 months, 1 day)
I was responsible in handling technical concerns for TV service for Comcast customers in USA. I was doing troubleshooting steps with the customer over the phone, educating customers about the basic information about their bill, processing orders, upgrading and downgrading their service, scheduling them for a technician appointment if needed, and selling additional service.
Technical Support Representative
Feb 2012 - Sep 2013 (1 year, 7 months)
Providing Technical Support for AT&T Uverse's customers in USA. I was handling basic billing, programming, payments, ordering and troubleshooting phone, TV and Internet service over the phone.
Lead Qualifier
Feb 2011 - Feb 2012 (1 year)
Evaluating calls of agents if its a valid sale or invalid sale.
Education
Associate in Computer Secretarial
(2 years)
Qualifications
Top Seller
Comcast
2014
The agent that's number one in selling for the month.
Publications
How to choose the best SEO expert - don't be an SEO scam victim!
ann gee
Searching for the right SEO Company to work with might be a difficult task when you want quality at reasonable prices. You can choose to work with a company from the web, by searching in Google terms like "link building strategies" or "SEO company", or with a freelancing company on a freelancing site. There are many SEO companies with different Link Building packages and SEO approaches which can help your site rank higher and receive theme traffic. At this point a normal question pops-out
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