Melinda A.

A professional with a wide range of experience in IT, project management, customer service and administration. Able to work as part of a team but also on own initiative. Proven leadership skills involving managing, developing and motivating teams to achieve their objectives. First-class analytical, design and problem solving skills. Good skills to learn and adapt new studies and technologies. Work well under pressure and like challenges. SKILLS AND EXPERIENCE: Project Management Change Management PRINCE2 Agile Scrum EPOS and Micros till system software SDLC Writing technical documentation, policies and project reports Able to manage time effectively, prioritise and complete work to agreed deadlines Ability to analyse complex problems and provide solutions Demonstrate good written communication skills and able to write clear and concise communications ITIL awareness, SharePoint, KPI, Microsoft Office, HTML (basic level)