More than 10 years of experience in System Hardware; SAP Support Engineer, System Administration; managing Networking; VMware Installation and Configuration, Technical Support; Managing Exchange Server, Active Directory Service 2003 and 2008; Project Execution & Client Servicing, Helpdesk support Engineer, Office 365,Raid Configuration and Implementation , Server patches. Efficient in handling of complex situation in line with existing business trends and also making appropriate decision in the larger interest of the organization. Extend high-end technical support and ensuring high customer satisfaction levels through prompt redressal of their problems. Excellent communication and interpersonal skills with proven abilities in resolving complex networking, and software related issues