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$9 USD / hour
Flag of JORDAN
amman, jordan
$9 USD / hour
It's currently 3:57 PM here
Joined August 22, 2019
0 Recommendations

Moustafa A.

@moustafaabufarha

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$9 USD / hour
Flag of JORDAN
amman, jordan
$9 USD / hour
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Data Entry, Social Media, Customer Service

Do you have a Data Entry or Social Media job and you are looking for a talented and experienced Operator? I believe that my experience and skill in this background will prove to be of great help to you. I have worked as a Data Entry Operator for many years and my skills and experience will prove useful to your work. I am ready to start working on your job today.

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Experience

Customer Service and Communications Officer

AMIDEAST
Apr 2017 - Present
- Answering customer inquiries via social media, phone or email. - Opens customer accounts by recording account information. - Resolve service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. - Recommend potential products or services to management by collecting customer information and analyzing customer needs.

Customer Service Officer

UMNIAH
Jun 2016 - Apr 2017 (10 months, 1 day)
- Serving the customers and receiving problems from the customers and solve it. - Selling the customers latest packages (GSM, Internet, Handsets). - Provide customers with information on internet packages and promotions. - Helping the customer to choose the best package for his family. - Generate tickets for problems that cannot be resolved. - Fully aware of all laws & regulations regarding data protection.

Operation Officer

Optima Healthcare
Aug 2014 - Mar 2016 (1 year, 7 months)
- Auditing subscribers insurance policies and make sure that they are correctly with our agreements and terms. - Entering the subscriber’s information into the TPA system. - Answering fleet manager by email, phone or fax for any inquiry about policies and services. - Provide all subscribers report to the administrative department. - Provide treatment forms and insurance ID cards for all subscribers.

Education

Bachelor

Al-Jami'ah Al-Urdunia, Jordan 2008 - 2013
(5 years)

Qualifications

Sale Like Pro

UMNIAH
2016

Social Media Strategy

Digiarabs
2017

Sales & Negotiations skills

The American Chamber of Commerce in Jordan
2018

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