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$3 USD / hour
Flag of PHILIPPINES
$3 USD / hour
It's currently 9:48 PM here
Joined June 13, 2014
1 Recommendation

Dial B.

@msdialbalmes

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$3 USD / hour
Flag of PHILIPPINES
$3 USD / hour
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Professional Virtual Assistant

Experienced Customer Service Representative and Virtual Assistant with a demonstrated history of working in the marketing and Business Process Outsourcing (BPO) . Skilled in Contact Centers, Appointment Scheduling, Customer Service, Data Entry, Bookkeeping, Calendar Management, Telemarketing and Data Management.

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Portfolio

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Experience

Remote Call Reviewer (Part-time, flexible hours)

CenturyLink (Humanatic.com)
Dec 2014 - Present
Responsible for listening to recorded phone conversations between clients and their customers and evaluate these calls based on pre-set criteria for call handling and to identify missed sales opportunities.

Virtual Telemarketer

Demand Science Team Inc
Sep 2017 - Mar 2018 (6 months, 1 day)
Deliver prepared sales talks, reading from scripts that describe the white paper, in order to persuade potential prospects and authorized to receive a white paper via email.

Virtual Assistant

ispMint
Jun 2015 - Jul 2017 (2 years, 1 month)
Taking inbound calls from customers about products and services Answering/forwarding emails from customers, partners, and vendors Prepare customer spreadsheets and keep online records Coordinating the owner’s meeting calendar during weekdays Booking travel arrangements for conferences Manage a contact list Create presentations, as assigned Bookkeeping

Education

BSIE

Eastern Visayas State University, Philippines 2005 - 2007
(2 years)

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