Nelly D.

I have broad experience in outsourcing and shared services centers foundation and operations. During the last 15 years I have been working in companies like IBM (7 years), AIG (3 years) and Cargill (5 years) where I have gained experience in the following areas: workforce management, business analysis, staffing and forecasting, process mapping, process design, project management, etc. I am proficient in English (C2) and Spanish (C2) and fluent in Italian (B2), my mother tongue is Bulgarian. I have experience in written translation (legal and economics) and simultaneous translations. I have a master degree in International Relations and another one in Business Administration. Computer skills: MS excel (basic), MS (project), MS Visio (advanced), SharePoint (basic), ARIS (advanced), SAP (basic), EWFM (advanced)