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Flag of UNITED STATES
sioux falls, united states
It's currently 2:59 AM here
Joined June 10, 2016
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Nihar S.

@niharsatsangi

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Flag of UNITED STATES
sioux falls, united states
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Account Manager

I am a highly focused and detail oriented professional with about 3.5 years of experience in client service, management of account operations and revenue assurance in IT and telecommunications industry. I have managed a portfolio of European customers which generated $15 million in revenue per year, which included the daily sales, client visits, billing and invoice related activities and disputes to assistance in bid proposals and coordinating contract approvals.I have ran several bill analyses and reports and resolved discrepancies promptly, and worked regularly with customer care for query resolutions. I am an avid reader and have had a passion for writing since school. I am a self motivated person with strong interpersonal, cross functional coordination and multi-tasking skills.

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Experience

Offshore Account Manager

HCL Technologies Ltd
Oct 2012 - Jan 2015 (2 years, 3 months)
Managed all billing and invoice related activities, and the Daily Sales Outstanding of all the accounts; understood new requirements like SOWs, Purchase Orders, price lists; addressed customer questions and resolved any commercial issues; assisted in proposal development for bid processes and coordinated contract approval; coordinated with cross functional teams on a day to day basis; assisted in market, industry segment, account specific research and analysis; managed client visits.

Graduate Trainee - Finance

Bharti Airtel lTd
Jun 2011 - Apr 2012 (10 months, 1 day)
Ensuring timely and correct process compliance; Ran several bill analyses and reports to make sure the customers are charged correctly; worked with customer care regularly to promptly resolve any discrepancies to achieve maximum customer satisfaction.

Education

Master\'s in Business Administration with Dual Specialization in Information Technology and Finance

Dayalbagh Educational Institute, India 2011 - 2014
(3 years)

Bachelor\'s in Business Management

Dayalbagh Educational Institute, India 2008 - 2011
(3 years)

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