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budapest, hungary
It's currently 3:59 PM here
Joined June 1, 2011
1 Recommendation
Laszlo S.
@saringer
0.4
0.4
100%
100%
budapest, hungary
100%
Jobs Completed
100%
On Budget
100%
On Time
N/A
Repeat Hire Rate
Experienced Customer Support Agent
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$15.00 USD
Translation
Hungarian Translator
N
•
Experience
Community Manager - Twoo.com
Dec 2012 - Present
Daily helpdesk, moderation tasks and customer support tasks. Responsible for testing and localization of the website into Hungarian. www.twoo.com. Tools used: Jira
Customer Care Agent - Keepsafe.com
Mar 2013 - Aug 2015 (2 years, 5 months)
Providing technical support to customers using the Android and iOS app KeepSafe both in German and English. Testing of the app for errors after updates. Tools used: Zendesk, Amplitude, Slack (www.getkeepsafe.com)
Customer Service Representative - Elderscrollsonline.com
Jan 2014 - Aug 2014 (7 months, 1 day)
CSR for an AAA Game Publisher providing billing, account, technical and in-game related help for the MMORPG players via phone, email and chat in German and English. Categorizing bugs reported by gamers. Tools used: Nexxtphase, Zoiper, RightNowTool, Confluence. www.teleperformance.pt
Education
BA in Business Studies
(4 years)
Qualifications
Language Certificate English for Business
London Chamber of Commerce and Industry
1993
Language certification issues by the London Chamber of Commerce and Industry - English for Business
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