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$5 USD / hour
Flag of ROMANIA
$5 USD / hour
It's currently 3:43 PM here
Joined April 1, 2014
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Teodora C.

@teodoracrisan78

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$5 USD / hour
Flag of ROMANIA
$5 USD / hour
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Social worker

I graduated from Babes Bolyai University in Cluj-Napoca, Social Science Studies in the year 2003, and I have a cumulate 10 years of experience in fields like customers, clients, beneficiaries services. In the resume attached to this letter, I‘ve written about my professional achievements and I have also named my results in the customer services field. Previous experience speaks for itself about my career objectives, moreover, the customer services, client oriented field has been my favorite throughout the academic years. Among most recent achievements, allow me to highlight my activity as a Supervisor for the Transvest company in Cluj-Napoca, and for an department inside the Caritas International NGO where I have increased the number of clients by 50 percent. I have strong written and verbal Italian skills, due to my high school studies and complete with the 3 years activity on the position of Head Office PA and Reception at the Golf Club in Italy. Also, strong written and verbal English skills; medium Freanch language skills; native speaker and written Romanian language. As a member of your team, I am convinced I would be able to face all responsibilities at the requested standards. I have excellent communication skills, I’m easily adaptable and I consider new tasks as real challenges. Along my career, I have proved to be a really good team player, but I can also manage individual tasks very well. I have good knowledge of Dates operator, Processing dates and Assistance desktop as I have worked in these fields for many years. I have also have sound knowledge in Writting as I have worked as a Writting Expert and Education and Trainer Tutor. Now given an opportunity I would like to put in my best effort. I am ready to be hired by you.

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Experience

Project Manager in construction equipment upgrading

TIPROD LONG LINE SRL Cluj-Napoca
Apr 2013 - Dec 2013 (8 months, 1 day)

Social Worker and Care Coordinator at Elderly Domiciliary Care Center.

NGO: Caritas Greek-Catolic Diocesan Association of Cluj, Romania
Mar 2011 - Feb 2013 (1 year, 11 months)
Guiding and coordinating the Domiciliary Care Center (care workers, nurses and all socio-medical staff; Drafting team work programs in accordance to the objectives and the planned care activities; Knowledge about the social aspects of the problems the eldery and sickand dependent people encounter in their everyday life; Assuring highest quality standards of professional ethics in the relationship with our beneficiaries; Establishing and maintaining relations with all institutions and organizations invol

Commercial operator for Open Mind Italian Call Center

Open Mind SRL Cluj-Napoca, Romania.
Aug 2010 - Sep 2011 (1 year, 1 month)
Good knowledge of Italian and English language. Good communication and negotiation skills; Developing and maintaining successful relationships with customers Contacting customers as planned; Reaching parameters plan; Reporting daily activity;

Education

Master in Management Business Administration, English line.

Universitatea 'Babes-Bolyai' din Cluj-Napoca, Romania 2006 - 2007
(1 year)

Bachelor at Faculty of Social Sciences. Social Work Specialization.

Universitatea 'Babes-Bolyai' din Cluj-Napoca, Romania 1998 - 2003
(5 years)

Qualifications

Certificate of entreprenorial training course among young people trough the START program

National Agency for Small and Medium enterprises and cooperatives,Romania
2006

Certificate in English Linguistic Competence

University “Babes-Bolyai”, College of Languages, Romania
2003

Cetificate of completion in Social Educational Animator

Ministry of Labor, Family and Social Security and Ministry of Education, Research, Youth and Sports, Romania
2012
Professional training on „Educational Social Animator”

Publications

“Estrogen – an elixir of youth?”

Ed. Clujana University Press, 2001:
Writing and publishing two papers in the book “There comes a day....Essays on thopic Gerontology”, coordinated by Dr. Lector Deniza Gal, Ed. Clujana University Press, 2001:

“Dementia and Alzheimer’s disease”

Ed. Clujana University Press, 2001:
Writing and publishing two papers in the book “There comes a day....Essays on thopic Gerontology”, coordinated by Dr. Lector Deniza Gal, Ed. Clujana University Press, 2001

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