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$13 USD / hour
Flag of NETHERLANDS
amsterdam, netherlands
$13 USD / hour
It's currently 5:39 AM here
Joined August 2, 2017
0 Recommendations

Karolina W.

@warszawakarolina

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$13 USD / hour
Flag of NETHERLANDS
amsterdam, netherlands
$13 USD / hour
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Ecommerce ,Operations, CRM, Content, B2B, B2C

My experience range from managing online Ecommerce platforms, integrations with international partners and markets (like Zalando, Otto, About You, Amazon, La Redoute) key accounts, stake holders and clients. Served as e-commerce point person for logistics, warehouse and shipping partners. Quality assurance of the product life cycle, product attribute enrichments and content quality, developing efficient processes and custom solutions, performing hot fixes, automatisations and systems alignment, ensuring speed of articles online. I can also offer my expertise with CRM, admin tasks, managing contact with clients B2B and customer service, orders, payment gateway, shipments and logistics. My true talent is outstanding ability to deliver the best results, always finding space for improvement and progress. I love ‘outside of box’ approach, innovations, technology, connecting with people and challenges. I am ready to assist You!

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Experience

E-commerce Coordinator

BESTSELLER
Sep 2016 - Sep 2017 (1 year)
Coordination of stock to international partners/markets, stakeholder and key accounts, daily exports of products and data feeds, operational tasks, enrichment of products, B2B readiness, product data quality assurance, analysis stock value/SKU coverage, meeting Go Live/Onboarding KPI’s, systems’ integrations, issues fixes, ad hoc tasks, optimizations, Systems PIM Product Information, MAM Media Asset, OMS order management,Tradebyte platform, Jira/Confluence, Service Desk, Excel/Power Point.

Support Professional

Nike.com/Convergys
May 2014 - Nov 2015 (1 year, 6 months)
Handling online Nike store, customer management, emails and direct communication, handling and processing orders, returns and price adjustments, lost shipments’ investigation, assisting and advising in any pre, after sales enquiries, payments, logistics, tracking deliveries, building clients data base, administrative settlements, reporting directly to Nike, merchandise and strategies trainings, experience in CRM systems – Salesforce, Oracle, RightNow Web, CSP, CyberSource, logistics tracking.

Desigual

Sales Professional
Oct 2011 - Apr 2014 (2 years, 6 months)
Sales professional, managing payments system and tools, extending clients database, controlling and managing sales, stocks, deliveries, meeting KPIs.

Education

Bachelor One year scholarship

Universitat de Barcelona, Spain 2009 - 2010
(1 year)

Bachelor Degree

Akademia Pedagogiczna im. Komisji Edukacji Narodowej w Krakowie, Poland 2007 - 2010
(3 years)

Diploma in Fashion Design

Poland 2006 - 2009
(3 years)

Qualifications

TOEFL test

Vrije Universiteit Amsterdam
2012
The TOEFL test is the most widely respected English-language test in the world, recognized by more than 10,000 colleges, universities and agencies in more than 130 countries.

Publications

Magazine “Newsweek - Woman”

“Newsweek"
Article Kieleckie origami written by Michal Zaczynski, edition 27, 2009.

First edition of the catalogue Polish Fashion Talents

Moda Forum magazine
Cooperation with Moda Forum magazine.

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