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$12 USD / hour
Flag of AUSTRALIA
varsity lakes, australia
$12 USD / hour
It's currently 10:32 AM here
Joined August 10, 2013
0 Recommendations

Joshua G.

@youbrisbane

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$12 USD / hour
Flag of AUSTRALIA
varsity lakes, australia
$12 USD / hour
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Call Centre and BDM manager

I have 6 years experience in call centre work, Two years foxtel and austar(pay tv in australia) and the rest of the years in Telco, websites/I.T and services industry. I am an australian based operator have offices in TN, NY and GA in the united states as well as offices in SYD, Australia, Brisbane and Gold Coast. I hire locally in every country, provide training and any kind of VA service. Data can be negotiable. Other services inclide copywriting, resumes, proposal writing, website content, SEO, after hours answering service, P.A, collections, hiring, outsourcing.

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Experience

Contracts/Business Account Manager

Websites and more
Jan 2015 - Present
Website sales for small business owners, providing consultancy on POS, ecommerce and implementation, mobile websites, mobile app , marketing, seo and PPC solutions

Crowd Support Services

restaurants
Jun 2014 - Present
Crowd support level 3 technican. Provide support to food and small business owners in teh food industry for point of sale in the cloud. Setting up/project management deployment management data management systems stock management systems phone support and overlooking support resources sales support and training

Call centre inbound manager

Telstra
Jan 2008 - Present
Inbound telco support, billing, accounts, sales

Education

Marketing & Management

University of Canberra, Australia 2014 - 2015
(1 year)

Business Dual

University of Canberra, Australia 2011 - 2014
(3 years)

Call Centre Operations

Australia 2007 - 2009
(2 years)

Qualifications

Call Centre Agent Performance

Top Performers
2012
Certificate that is issued to internal performance and call centres from certain clients who vote every year based on management, presentation, targets, skills

Publications

Melbourne Domains .melbourne

news.com.au
Press Release on the release of the new GTLDs.

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