## BIO
Computer professional with expertise in troubleshooting, installation, and repair of both PC and Macintosh computers. Able to creatively evaluate and solve problems which others label as unsolvable. Known by peers and management as an independent thinker, hard worker, and reliable.
**Web Development**
* Designed and maintained successful video game review website using PHP, mySQL and HTML that receives 80,000 hits monthly
* Designed and maintaining River Trails Girl Scout website using HTML, CSS, PHP and JavaScript
* Created an internal website for the Customer Service Center of Hitachi GST with integrated searches of various package carriers and RSS feeds
* Developed web based training program for Western Digital technical support for the use of over 30 new employees
* Enhanced and customized several PHP programs to add functionality
**Hardware and Software**
* Worked as a lab tech for the Hitachi GST SIT Lab installing, configuring and testing various hard drive interfaces, code options and operating systems
* Internal technical consultant for desktop PC’s for Western Digital technical support (75 PC’s in operation)
* Installed and troubleshoot various computer components: Motherboards/Processors/RAM, BIOS Upgrades, video cards/monitors, modems, sound cards, network cards, SCSI, 1394 and USB
* Communicated with customers to solve hard drive related computer problems
## Area of Expertise
* HTML programming
* Windows Management Instrumentation (WMI)
* VBScript
* VBA (Visual Basic for Applications)
* CSS Style sheets
* PHP programming
* MySQL
* Macromedia Dream Weaver
* Macromedia Flash
* Microsoft Excel
* Microsoft Word
* Microsoft Outlook
* Microsoft PowerPoint
* Windows Vista
* Windows 2003 Server
* Windows XP
* Windows 2000