prepare well defined internal department SLA agreement
$30-250 USD
Paid on delivery
I need to prepare a well defined SLA agreement between my department and the technology department to govern the services they provides and also control the flow of information sharing and gathering with well defined flow chart and responsibility matrix.
the aim is to control how requirements and information is being shared and who is responsible of it
also set guidelines to control it
the process flow and the responsibility matrix is ready , the only thing needed is the SLA which mapped to it and also the preparation of the service request form
the SLA should not accedes three pages or four and be comprehensive.
it is needed to be done in one day
Project ID: #17047074
About the project
Awarded to:
Hi there, I understand that you need an SLA agreement on urgent basis. I am a legal professional and I will be very happy to prepare this internal department SLA for you. I have a few questions I would like to ask y More
3 freelancers are bidding on average $137 for this job
"Quality is Not an Act it is a Habit" I believe that my experience and skill in this background will prove to be of great help to you. Contact me to discuss more on the details
Hi, I have read your project description and I understood all your requirements regarding this task. I am well versed with all parameters of your project. I want to assure you of top quality delivery. Let me know if y More