OS Ticket Configuration Help
$10-30 USD
Paid on delivery
Hi there,
I installed OS Ticket and made some basic configuration. However there are the following problems:
1. When emails are sent to support emails, tickets are not automatically created
2. If a (new) user creates a ticket on the website no "ticket opening" /"Confirmation" email is sent to them
3. If a user replies to a email (support ticekt) there are no updates visible in the system (not working)
Please help me understand and fix them. I´m aware these are simple and can be fixed in 5-10 min max.
Other optional tasks:
- Add other languages
- delete setup/install directory (../setup/) for security reasons.
Project ID: #21344994
About the project
Awarded to:
I have previously worked with this software, what version are you using of the ticket? What languages do you need to install?
5 freelancers are bidding on average $28 for this job
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