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$8-15 USD / hour

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Posted almost 9 years ago

$8-15 USD / hour

Looking for Quality Call centers for Inbound work from a very very reputed bank 120 seats ,Only centers That have worked with banking customer support for last 6 months and are willing to appoint a Call center co ordinator IN USA for the client or provide a 24X7 Virtual one would be invited to bid. Please people with Industry certifications, having worked in Banking support and Banking Customer service .committed to customer support. I am also seekign centers who have worked on Inbound and have existing 120 setas or capacity for 120 seats. Only Senior level people who can take a decesion and can provide profile and close within a week. Industry certifications are welcome but not madatory. here are the details Please attache profile for consideration 1. OBJECTIVE : - To provide quality support to their existing clients 2. PROJECT DETAILS Project Type Voice Inbound Process No. of Seats Required 120 Seats Setup (including 20 for outbound) SLA Duration 3 Years Hourly billing $15 per hour/Agent Working hours 24*7 Required Documents: 1. Company profile 2. All certifications 3. Last 6 months bank statements 4. Aricles of Incorporation [login to view URL] ID 6. Bank Reference letter on Bank Letterhead [login to view URL] Bill PROCEDURE:Center Verification Form to be Signed at the Center at the time of visit to the Center and Signing of Agreement CHEERS AND BEST OF LUCK --
Project ID: 7769155

About the project

7 proposals
Remote project
Active 9 yrs ago

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7 freelancers are bidding on average $12 USD/hour for this job
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$16 USD in 3 days
4.8 (3 reviews)
2.9
2.9
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$12 USD in 8 days
5.0 (1 review)
2.1
2.1
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I was experienced in customer support officer in banking domain with Mphasis an HP company and it was inbound voice process and our client was SBI (State Bank of India. Like to work sincerely for a person or a company for a good price, Quality and in right time.
$12 USD in 8 days
0.0 (0 reviews)
0.0
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$12 USD in 8 days
0.0 (0 reviews)
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Hello! My name is Nick With Dialog Market Contact-Center. We provide 24/7 365 day a year Business Process Outsourcing Solutions and have over a decade of experience providing Phone Agents and Virtual Assistants that can take over your inbound and/or outbound calls, dispatching, customer service, email, Live Chat, lead verification, data entry, and more. Our Representatives are college graduates who speak & type perfectly clear English! We are dedicated to ensuring all your workload is handled with the highest quality in the most professional manner. We recently moved into another building, so right now we do have 200+ seats available. And we have very competitive rates. Please, send me a message with your contact information to provide you with our company profile and all other documents required. Also would like to have a live conversation with you to discuss all the details. Looking forward hearing from you. Nikita Popov skype - npopovdialogmarket
$11 USD in 168 days
0.0 (0 reviews)
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Hello, We are experienced in inbound and outbound projects for both domestic and international clients Please share your email so that i can send our company documents We can start immediately Regards Debasis Mukherjee
$12 USD in 8 days
0.0 (0 reviews)
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Flag of INDIA
India
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Member since May 30, 2015

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