Customer Service for an E-commerce Portal - open to bidding

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Hi, I am interested in your Customer Service project and would like to work long term. Do message me for additional details. Thank You Gorakh Chand

A proposal has not yet been provided

I've completed my MBA (Marketing) from US, and have got more than 9 years of experience in Cold Calling Telemarketing , Appointment Setting, Hard Selling & Closing and I am known for my upbeat and friendly tone over the phone as well as my persuasive style when helping existing or potential customers with their purchases I know the importance of good communication & selling skills to the smooth and efficient running of any business. If you hire me you will be able to count on me to carry out the duties you prescribe. I'd be happy to have an interview with you, if you'd like to discuss this position with me and let me know your expectations for the Telemarketer you hire. Please email me for an appointment that works for your schedule. I look forward to listening from you and hope to do soon.

A proposal has not yet been provided

Call-o-Call - a multi outsourced contact center. Quality: - Transparency of the work: - Reporting in a convenient form and at any time - 6 years experience - Monitoring indicators FCR and Customer Satisfaction - Mandatory certification - Lifting the handset within 3 beeps - A dedicated supervisor for selected groups of operators 10 people Flexibility, scalability: - Operators working for 3 languages: EN, RU, UA - Fast and high-quality selection of the necessary number of operators - High qualification and ongoing training - Uninterrupted work on holidays and weekends around the clock Resiliency: - Additional generator - Compliance with all the rules of labor protection - A convenient location in the heart of Ukraine Versatility: Outgoing services: - Automatic calls - Telephone canvassing - Telephone interviews - Presentation by phone - Mystery shopper - Updating databases - Data collection Disabilities - Optimal Package, - Several options for the technical implementation of the project, - Check all the numbers on the customer's company Our QA system - We carry out wiretapping specialists with clients. - Monitor the performance of officers of the regulations, technology, regulations and procedures. - Implement controls over the quality of the work of specialists. - We provide advice to management teams to improve the quality of professionals. - Develop and adapt the criteria for evaluating personnel. - We produce quality assessment of the i

I am ready to start working on your Accounting jobs and projects. I have been working on Accounting Auditing jobs and have great skill and experience in these areas. I have also developed good skills in the area of Bookkeeping. As I have a professional outlook and warm approachable nature I can fit best for your job if hired.

As you will note from the enclosed resume, I was a full time customer service assistant for 4 years. I managed a team of 8 staff and I’m proud to say that I recently implemented a new plans and ideas gaining the company more than 200 000USD. Here are some of the responsibilities I’ve held over the past years: • Experience in customer relations. Answering more than 250 customer’s requests daily within 24 hours’ time frame related to many different products such as GPS, car accessories, watches, health products, etc. • Able to handle returns and complaints effectively. • Demonstrated ability to record details of client contacts and service history • Proven ability to determine answers and solutions quickly. • Special talent for handling irate and angry customers. Strong problem solving skills • Exceptional verifiable talent for ensuring customer satisfaction • Could work night shifts • Fast typing During my last job, I participated in several Webinars and trainings to improve my qualification.

I am a strong communicator in multiple languages with good organisation and time management skills.I think on my feet and am creative in finding solutions. Because I am a real people person I am a great motivator and leader. I always work with a smile and that makes me a great team player. I have over 10 years experience working in Customer service, Sales and Administration and have managed and trained telesales teams up to 10 people.I started at the bottom and worked my way up in Belgium's biggest companies through dedication and eagerness to learn. I am currently searching for a new challenge. I hope you will give me a chance to show you how driven I am and that I can be a real asset to your company.

Hiring Manager, I have past several years of experience working in customer support handling (inbound, outbound, live chat and email process) and also worked as an admin assistant handling (job posting, candidate profiles screening, scheduling appt, time management, CRM, timesheet, google docs etc.) I am a B. Sc, Maths with MBA Marketing. And also worked as an Internet Marketeer, Virtual Assistant, Quality controller and a BDM in an international recruitment firm. I am ready to work at any time zone. Looking forward to hear from you soon. Thanks

8 years of experience in customer service typing speed of 50-60 WPM 5 years of hands on experience in excel & word & powerpoint 100% accuracy of work excellent communication skills Fluent in English, Hindi