Customer Information System

Customer Information System There should be programmed a „multicompany“ Customer Information System. This means the Customer Information System should be able to be used by various companies. Everything should be programmed, using smarty template engine, to be able to generate a new design for each „Company“. When visiting the website you should be able to register your company using: Username Password First Name Last Name Email for a free trial of 2 weeks. (Afterwards you can get an Abo by paypal) After registration, you get your Company Login by mail and your own subdomain. [login to view URL] As a Company can login on: [login to view URL] There you see all your customers, and you can select them, additionally, you see all „last actions“ and you can create a new Customer and you see the possibility to upload your own „smarty template“, for your design. After selecting a customer, you see menues: Status Here you can post an activity log to the customer Files of the customer Here you see all files, the customer has uploaded. The company has the possibility to write a new „file request“, for example Icon 512*512 and then there is a field, where the customer can upload this. Files for the customer Here you can upload files for the customer. When you upload the files (unlimited), the „upload“ gets a new versionnumber Support Tickets of the Customer Every Customer can create ticket, and you can reply, and he can reply, everything with the possibility of an attachment. Customer data (Adress) Here you see adress, and billing data of the customer, you and the customer can edit it. Offers Here you can upload an „offer“ (PDF) tot the customer. Technically it is the same like files for the customer Billings Here you can upload an „offer“ (PDF) tot the customer. Technically it is the same like files for the customer but you can set it to „paid“ and „unpaid“ Settings Various ssettings ------------ Now let us describe the customer area: Login Customer can login on [login to view URL] with emailadress and password, and can change his password There are various menues Files of the customer Here the customer can upload files for the company Support Ticket/Bug Report Here the Customer can send an Bug: Bug consists of Title Importance Browser version Hardware (Android or iPhone) Version Description Attachments If a bug has been reportet, it will automatically be submittet to Jiira (jira from atlassian). Company can comment bugs/support tickets and customer also (look above) Support Ticket Overview Of Coursee the Customer should be able to see all his bugs with status: Solved Not solved in Progress Closed and also the replies,... Files for the customer Here the customer can see files, which are uploaded for the customer,.. Offers PDF Offers for the Customer, which are uploaded by the company. Billings PDF Billings for the Customer, which are uploaded by the company with the status, Customer and Company should get mail for every change in the System and Company also, and all the functions above should be able to be handled by an API. You should have experience with push notification , because in a 2nd step there should be sent push notifications, when success. All Words in the smarty, should be got of a language file, so that the system can be used in multilanguage later.