Computer Sales Account Manager

You will be a Business-to- Business (B2B) Account Manager for Refurb Factory. You will be responsible for driving sales through up-selling and cross selling techniques as well as delivering exceptional customer service to our corporate and government customers. Also the following: Responsibilities include calling prospective corporate customers to establish, develop and enhance relationships. You will be responsible for the entire account management of that customer; from the initial call, to the quote or bid, to the pricing, handling the customer service and ensuring account payment. Maintain and grow account base through proper balance of maintenance and prospecting phone calls Work with clients to understand their business issues and provide solutions that meet their needs. (Consultative selling) Present promotions and special offers Price products as per Global's pricing policy, offering discounts within agreed limits Monitor the progress of account development Achieve up-sell/cross-sell targets to enhance average order value Handle, as appropriate, issues pertaining to your customer list Follow-up customers' requests for assistance, literature, price quotes, etc., to establish a high level of service orientation