Entry-level technical support representative

Hello! My name is essraf . I have read your description and I'am Excited to work on your project. Chat with us. Please send me a message for more discussion, I work at any time just to satisfy the customer Thanks & Regards,

Im good for this position.

Hi .. This is my VERY 1st bid as a freelancer, I wish you will give me a chance as I am very good in data Entry and having very good knowledge of English. Am also good in MS Excel, MS word, PDF, online working. I will complete the task within the time.

I am writing to apply as Customer Support Representative. I worked as Customer Service Representative before and as a phone representative I take pride in providing exceptional service. With my 4 years’ experience in BPO, handling Technical, Sales and Financial accounts, I am confident that I can easily learn process in a fast-paced environment. I am a self-starter and I already have a complete in-home office set up. So I’m ready to work as soon as possible and welcome you to contact me at your earliest convenience. I appreciate your time and consideration.

I have experience in data entry, social media, excel and Google sheets. I have done verbatim analysis for Customer service

Experiencia en atención a clientes, seguimiento, venta y post-venta comprobable amplia cartera de clientes. Experiencia comprobable.

I am highly organized. I always take notes, and I use a series of tools to help myself stay on top of deadlines. I like to keep a clean workspace and create a logical filing method so I’m always able to find what I need.

I worked before with Google and Virgin mobile and Telstra for total of five years. I learned a lot about multi tasking and attention to details. We used different kinds of tools that made me very versatile in whatever tools that is required for this job. I am knowledgeable about customer satisfaction so I always make sure that I will do the job very well to meet their expectations.

I have been working as an assistant for 2 years now. This job has helped me to become more self-organized, punctual and highly attentive to details. Being a Team Assistant in the Eurpoean project was a great opportunity to grow professionally and personally. I worked on travel logistics, translated reports, coordinated with donors, arranged meetings and events, assisted in the presentations or public talks, took care of office, and etc. Last year I found a job in USAID and UKAID project and continued working as a Team Assistant. For the past year I've I grown up in taking leadership and managing processes. I developed critical skills for customer service: such as communication, problem-solving, caring and proactiveness. I assisted our colleagues in all types of help, this experience in project assisting it taught me how to meet and exceed each colleague’s expectations on being “heard” and “taken care of”. I can take a Customer Support Representative because I am good at achieving ongoing success with team by helping to maintain team’s self-confidence and positioning a company for better exposure.

Upon reading the product details, I want to be straight-forward. We can test & try my extensive customer service skills over the phone. My short experience in that and online teaching have helped me to improve my talking and especially listening skills. Thank you and I'm looking forward to speaking with you soon.

I believe that my more than 8 years of experience in the outsourcing industry doing project management and customer support as well as from an international IT company like SUN Microsystems would be of enormous benefit to your organization. I have played a major role in promoting the growth and success of my current firm, Your Virtual World. My current tasks include meeting with international clients to discuss the company’s products and services, closing deals and contracts for various outsourcing services, maintaining good relationship with existing clients, plus other operational functions. In addition, my experience with YVW has provided me with the extensive experience in communicating information between clients and technical/non-technical personnel. I am an effective organizer and planner. My outgoing and friendly nature allows me to interact well with staff members at all levels and with clients. I also possess technical, negotiation, and vendor management skills.

I bring with me over 20 years of customer service experience including Helpdesk training and support management. I've led a team of 15+ L1/L2/L3 agents for a company that provides services to Fortune 500 companies. I also worked as Technical Trainer for Atos Inc / Siemens IT Solutions and Services. I had also provided technical support for Dell and Toshiba computers.