Create a 'plug-in' silverlight IM chat module - using the base of:
<[login to view URL]>
However, update to SL4 and feel free to add some design flair.
This is primarily to be used in our SL application as a support tool without us needing to use third party chat clients.
It should be simple to start with.
the program should be enabled to use the existing Merlot login credentials of the user and it should be able to :
- start chat session with Technical Support
- email chat session
- capture screen - ideally it could shell to MS Screen view or similar (ie a low overhead screen capture tool)
- ability to 'log job' which then creates an email with relevant fields filled out for submission to our bug tracker program (details to be provided as we already support SMTP send TO our tracking product). This will use our inbuilt SMTP Messaging tables within the merlot product.
Please utilise our Developer guidelines.
## Deliverables
1) All deliverables will be considered "work made for hire" under U.S. Copyright law. Employer will receive exclusive and complete copyrights to all work purchased. (No 3rd party components unless all copyright ramifications are explained AND AGREED TO by the employer on the site per the worker's Worker Legal Agreement).
* * *This broadcast message was sent to all bidders on Monday Jan 10, 2011 4:56:32 PM:
Anton - do you want to make a start on this project ? Its not high on my importance list so others are more important.
## Platform
per developer guidelines.