Ad-hoc IT support

Hello! My name is Jessica, I'm a new freelancer that offers over 12 years of face to face and over the phone customer service experience, as well as 4+ years of Assistant Manager experience in a fast paced call center environment. I speak/write in English and possess strong written and verbal communication skills. I have worked with tons of US & International based customers in all areas of the world (US, NZ, AU, CANADA, NM). It just so happens happens that I also have previous experience handling OPTUS and Ad Hoc complaints. Although I am in the US, I am aware of the time difference as well as the fact that the regulations industry is strict and expects all complaints to be handled usually within 24-48 hours of it being registered. ((QUESTIONS)) 1) About how many hours of work or number of complaints per week should be expected? 2) What type of complaints would I be handling - returns, refunds, product issues...? ((Please note, I have added milestones for weekly payments of $375.00)) I'm detail and goal oriented and always take pride in my work. I'm looking to establish a good reputation and hopefully a lasting business relationship ;) Please let me know if you have any questions, thank you for your time. Best Regards, Jessica Housworth

Dear sir/madam I got 4 years experience in data entry, Technical support and customer service. Please feel free to contact me for any other information Looking forward to your reply Kind regards Binson

I have 5+ years of experience in customer support and admin support tasks. I have done live chat support, admin support, email handling, ticketing system and more admin related tasks. Kindly PM me more details about the exact tasks I'll perform on this. Looking forward to your response.

A proposal has not yet been provided

More than 12 years in IT support field with strong experience in remote support. Ability to work in different times (Day/night) or in weekends. I am able to: can: - Make a tasks list. - Prioritizing/ Scheduling Tasks. - Generate Good Alternatives - Feel positive and energized about life. - Do what is expected of me. - I work hard to solve a problem - Collaborator - Confidence Builder - Dependable - Participating - Knowledge of the Products - Persuasion Skills - Closing Ability - Keeping calm in the face of difficulties - Dealing with changing priorities/workloads - Anticipating & responding positively to changing environments. - Always complete what I am hired to do. - Services performed correctly every time - Keep my promises.

A proposal has not yet been provided