Zendesk asterisk jobs

I am looking for an Asterisk/SIP expert to help me configure a SIP trunk. Specific tasks include: - Configuring the SIP trunk on my Asterisk server - Assisting with troubleshooting any issues that arise during the setup process Requirements: - Expertise in Asterisk and SIP configuration - Experience with setting up SIP trunks - Familiarity with troubleshooting Asterisk setups Additional information: - I already have a SIP provider - Ongoing maintenance assistance will be required after the SIP trunk has been configured.

I'm in need of a knowledgeable and experienced Asterisk expert for the implementation in our company We need an Asterisk specialist to help us set up a carousel of different numbers and provider accounts. The essence of the task, when calling, automatically should be substituted random number from our list. Details and scheme will be discussed individually

I'm in need of an experienced PBX / VOIP / SBC engineer who can address several issues with our customers phone systems system. The primary goal of this project is to troubleshoot and maintain current systems. Key Responsibilities: - Troubleshoot ongoing call quality issues - Investigate and resolve call drops - Address any connectivity problems Skills Required: - Extensive experience with Asterisk and other PBX systems - In-depth knowledge of VOIP network architecture - Proven track record in troubleshooting and maintenance Please only apply if you have a strong background in VOIP technologies and are confident in your ability to resolve issues.

I'm seeking a proficient Asterisk developer who can build a custom PBX system with Issabela or something comparable. The PBX system requirements are as follows: - Less than 10 extensions. - Features such as call recording, auto-attendant, and call routing. - Compatible with VoIP phone lines. Ideal candidate should possess a deep expertise in Asterisk and a good understanding of VoIP technology. Knowledge of Issabela or similar software is an added advantage. Let's connect if you can guarantee a seamless and efficient communication system. For more information, sent the requerimients - The calls received would be answered by several receptionists who would log in/unlog in with their landline to receive the call. If there are more calls than receptionists, a message w...

As a sysadmin developer, I'm in need of an asterisk specialist to build a Docker Compose script or a bash script for an interactive vocal server. This project is multifaceted, carrying out outbound calls and saving responses in a database. Key responsibilities are: * Creation of an Interactive voice response (IVR) system. * Outbound calling function connected with my API for automated scheduling of phone calls. * MySQL database integration to securely store the recorded responses. For this assignment, it would be ideal if you have proficiency in using Asterisk, Docker Compose, API integration along with comprehensive database management skills It would be a cherry on top if you have prior experience constructing interactive vocal servers. Let's connect to disc...

I'm looking for a professional who can install Asterisk PBX to facilitate a call routing system. Key Requirements: - Asterisk PBX will function primarily as a call router, modifying incoming caller ID's to the outgoing trunk DIDs. - The system should handle both incoming and outgoing calls efficiently. - The endpoint devices that will connect to the Asterisk PBX are Mobile Operator issued SIP trunks. Ideal Skills and Experience: - Prior experience in setting up and configuring Asterisk PBX systems is essential. - Proficiency in handling and routing calls effectively. - Knowledge of SIP trunks and mobile operators' systems would be a plus. Specific Requirements Requirement: A simple Asterisk PBX installed on our server. It is a voice tran...

Hi Mohammed S., We have been in touch regarding PBX some time ago. I need a simple PBX installed that can recieve calls from VOS3000 and route them to SIP trunk provided by operator. The incoming caller I D to be modified to match DIDs provided by the SIP trunk. Also ability to defibe

I'm looking for someone experienced with Asterisk to help me set up a SIP server for educational and testing purposes. The SIP server will be used with a Jio SIP trunk. Key requirements: - Configure Asterisk as a SIP server on the operating system of your choice - Set up a Jio SIP trunk - Create a demonstration of simple dialing using an open source SIP client Ideal skills and experience for this project: - Proficient in Asterisk server configuration - Experience with setting up SIP trunks - Strong knowledge of open source SIP clients - Good communication skills to help guide me through the setup and demonstration process. My budget is not very high ..

...to checkout code on server with git and restart servers. Other: PSD to HTML, responsive theme, pixel perfect layout Payment: Braintree (ApplePay, GooglePay) & PayPal Notifications: Onsite (web), Push (app), emails using AWS (transmail) email automation, Zendesk and MailerLite Log-in: Site, Google & Facebook Domain name: Ionos (SSL) **THIRD PARTY APPS** These have been integrated: -Contabo or AWS server -AWS email -Braintree -PayPal -AWS email automation (all membership emails, notifications, requested reminders etc) -Zendesk (set up by Zendesk specialist in conjunction with web developer; API, macros, articles) -MailerLite (API syncing members for company newsletter) -Admin panel (custom) -Google Developer -Apple Developer -Facebook Developer -Userway (ADA)...

...highly-skilled Asterisk VoIP specialist for a unique project. I require expertise in Asterisk integration, VoIP configuration, and particularly in IVR implementation. KEY REQUIREMENTS: - Asterisk Integration: Full integration set up and testing needs to be completed. - VoIP Configuration: This includes configuring phone lines, extensions, and all essential VoIP functions. - IVR Implementation: The main purpose of this project is the implementation of automated IVR menus. This needs to be user-friendly and functional. The system should be capable of handling less than 50 concurrent calls. IDEAL CANDIDATE: The successful freelancer must have outstanding experience in all mentioned areas with a focus on IVR implementation. Any proven record in developing low-volum...

I am in urgent need of an Asterisk developer who can work efficiently on debugging and troubleshooting. Key Tasks: - Fix call dropouts - Resolve audio quality issues - Correct failed call routing The ideal candidate for this project should have: - Strong knowledge of SIP protocols - Experience with Asterisk dial plans - Familiarity with debugging tools and logs Only developers well-versed in these areas need to apply. Achieving solid results in a timely manner is of the essence.

I'm looking for a skilled developer to integrate Zendesk API with a database and create a system for data calculation. You need to be able to handle form made in PHP. Key Responsibilities: - Utilize Zendesk API to enable ticket creation - Develop an input calculation system that involves complex mathematical operations - Design and code the form and language switcher Ideal Candidate: - Proficient in Zendesk API - Extensive experience in database management - Skilled in developing input calculation systems involving complex mathematical operations

...seeking a Zendesk expert who can take my helpdesk ticketing system to the next level through advanced customization and seamless integration with essential platforms. Key Responsibilities: - Set up Zendesk as a robust ticketing system with advanced customization, ensuring it aligns perfectly with my business needs. - Develop and integrate custom apps and necessary tools for a seamless workflow and enhanced user experience. - Integrate Zendesk with my CRM software, e-commerce platforms, social media channels, and Ring Central. Ideal Skills & Experience: - Proven track record in setting up Zendesk and customizing it to meet specific business requirements. - Proficiency in developing custom apps and integrating them seamlessly with Zendesk. - Prior...

I need an experienced professional to help fix an urgent problem in my Asterisk system that utilizes both Session Initiation Protocol (SIP) and Real-time Transport Protocol (RTP). My issue revolves around tenant to tenant recording or IVR. Specifically, all audio plays for only 2 seconds before abruptly ending calls. - Skills and Experience You should have extensive experience with Asterisk, SIP, and RTP. A deep understanding of their inner workings and potential pitfalls is necessary to effectively troubleshoot and resolve the current issue. A track record for quick and efficient problem solving is essential. Deliverables: - Diagnose the issue causing the audio and calls to end after 2 seconds - Implement a reliable solution to fix the issue Note that this project deman...

I am looking for a skilled Python developer who specializes in VoIP and PJSIP development. The successful candidate would ideally have experience creating SIP trunking solutions focused on handling incoming and outgoing calls with a Python bot. Key Features: - Set up S...Dialing(DID) support for calls between multiple company sites. - Configure the Python bot to manage incoming and outgoing calls. Bot Functionality: - Answer and route incoming calls to appropriate destinations. - Initiate outgoing calls based on specific triggers or events. - Handle real-time call transfers and call forwarding. Skills Required: - Proficient in VoIP and PJSIP development using Asterisk. - Strong Python programming skills. - Experience with SIP trunking and DID. - Familiarity with analog to VoIP co...

I am looking for a skilled Python developer who specializes in VoIP and PJSIP development. The successful candidate would ideally have experience creating SIP trunking solutions focused on handling incoming and outgoing calls with a Python bot. Key Features: - Set up S...Dialing(DID) support for calls between multiple company sites. - Configure the Python bot to manage incoming and outgoing calls. Bot Functionality: - Answer and route incoming calls to appropriate destinations. - Initiate outgoing calls based on specific triggers or events. - Handle real-time call transfers and call forwarding. Skills Required: - Proficient in VoIP and PJSIP development using Asterisk. - Strong Python programming skills. - Experience with SIP trunking and DID. - Familiarity with analog to VoIP co...

Seeking an experienced Asterisk developer to optimize the call quality of our existing VoIP system within our business operations. The ideal candidate must: - Possess 3+ years of experience in the domain - Be proficient with programming languages, VoIP, Asterisk interfaces (ARI, AMI, AGI), SIP configuration, API integration, and webhooks - Have robust problem-solving skills to provide innovative solutions Key responsibilities will include scrutinizing our present setup, identifying weaknesses, and implementing improvements to enhance call quality. A solid understanding of business requirements is vital to ensure the VoIP system is modified to suit our operational needs. Interested candidates, please email your resumes and cover letters.

...Developer, with a strong portfolio showcasing custom plugin development projects. Proficiency in PHP, HTML, CSS, JQuery, and AJAX, with a deep understanding of WordPress and WooCommerce architecture. Experience with developer-level testing, debugging, and troubleshooting of WordPress plugins and themes. Familiarity with version control systems (e.g., Git) and project management tools (e.g., Jira, ZenDesk). Excellent communication skills in English, both written and verbal. Strong attention to detail, with a commitment to delivering high-quality code and solutions. Ability to work independently and collaboratively in a fast-paced environment, adapting to changing priorities and deadlines. Benefits: Competitive salary commensurate with experience. Flexible work schedule an...

...Deployment: Simple to checkout code on server with git and restart servers. Other: PSD to HTML, responsive theme, pixel perfect layout Payment: Braintree (ApplePay, GooglePay) & PayPal Notifications: Onsite (web), Push (app), emails using AWS (transmail) email automation, Zendesk and MailerLite Log-in: Site, Google & Facebook Domain name: Ionos (SSL) **THIRD PARTY APPS** -Contabo or AWS server -AWS email -Braintree -PayPal -AWS email automation (all membership emails, notifications, requested reminders etc) -Zendesk (set up by Zendesk specialist in conjunction with web developer; API, macros, articles) -MailerLite (API syncing members for company newsletter) -Admin panel (custom) -Google Developer -Apple Developer -Facebook Developer -Userway (ADA) plug in ...

Creating a specialized chatbot for my growing business operating on WhatsApp is my key focus. I'm looking for a resourceful and experienced professional in the field of AI and...AI-powered chatbot development - Advanced knowledge of WhatsApp's interface and functionality - WhatsApp Business API Experienced Developer - Capable in identifying and scripting for various generalized interactions (as detailed functionality is not predetermined) - Attention to detail to ensure a seamless experience for the user The Three WhatsApp Bots do the following: 1) Chatbot to create zendesk tickets; 2) Gives information only when keywords are entered in WhatsApp Groups; 3) Is linked with OpenStreetMaps for getting information about which bus to take They are 3 different bots, each bot do...

I'm in search of an experienced developer skilled in Zendesk API integration for a project related to airline claim forms. I will provide you parts of the template and you will add the form, calculations, API integration and ticket creations. The website should be built in Laravel or secure platform. If you know about EC261 claims it makes it way easier to choose you. You will do the following: - Create a form which is predefined through parameters and questions. - Add airline and airport database and organize the data with live search preview. - Calculations based on airport distance and claim form. - Zendesk ticket creation along with correct ticket numer and relevant information. - Multilingual form and site (Swedish and English). Need someone to start ASAP.

I need a Zendesk expert who can set up our existing Salesforce system to work in perfect harmony with Zendesk, ensuring that all customer service tools and features operate seamlessly for our insurance agency. Key Requirements: - I already have a Salesforce system in place. Your task will be to fully integrate Zendesk's features for customer service in this system. - I require an advanced level of customization for the Zendesk integration. This includes setting up comprehensive features like analytics and reporting. - The integration should cover specific Salesforce features like: - Customer data and records - Case management - Utilization of Zendesk's AI Your past experience with a similar project, particularly in the insurance industry, is essentia...

...solution, I'm seeking guidance from a skilled freelancer experienced with both Raspberry Pi and Asterisk server setup. Key Project Details: - I do not require a full-fledged PBX setup, just a basic VoIP service facilitated through my Raspberry Pi. - The primary feature I'm interested in implementing is voice calling. Required Skills: - Proficiency in configuring an Asterisk server on Raspberry Pi. - Strong understanding of VoIP and related protocols. - Ability to guide and explain the setup process clearly. Your Role: I've tried to set it up but no voice can be heard on the other end. So this task is mainly a trouble shooting job. Your primary role will be to walk me through the setup of Asterisk on my Raspberry Pi, ensuring proper configuration f...

I require an expert in Asterisk and FreeSWITCH development, along with experienced system engineering skills. Specifically, I need help with: - Asterisk and FreeSWITCH development - Integrating VoIP - Setting up Call routing and IVR (Interactive Voice Response) - CTI - Skill group base call routing to agents. Apart from these, the implementation of Asterisk and FreeSWITCH clustering as well as Call Center Reporting is required. The technology stack should be Linux, PHP, MySQL along with postgresql and API knowledge. The freelancer should have considerable experience in these to meet the project's specific requirements.

I'm seeking integration of a basic customer support chatbot that's fully integrated with Zendesk. The ideal freelancer for this project should have significant experience in chatbots and Zendesk integration. Here are my requirements: - The chatbot should focus on handling tickets for complex issues. -the ticket system should generated the response using algorithm - The information from the users should only be used for the duration of the chat and not stored. A developer with expertise in AI, chatbot programming and thorough understanding of Zendesk API would bode well for project realization.

...persona con experiencia configurando la libreria de Javascript SIPML5 y asterisk. Tenemos todo instalado y configurado. El softphone web se registra al asterisk, emite y recibe llamadas, pero cuando se atiende la llamada no transmite el audio. El servidor tiene instalado una VPN. Cuando el usuario se conecta a la VPN, entonces funciona el audio de la comunicación pero cuando no se conecta a la VPN entonces vuelve el problema del audio. Se requiere que el softphone funcione sin VPN, solo por internet. Version asterisk 18 OS: Ubuntu Server 14 +++++++++++ A person with experience configuring the SIPML5 and Asterisk Javascript library is required. We have everything installed and configured. The web softphone registers to Asterisk, sends and recei...

I require an expert with substantial experience in creating custom Zendesk reports to develop a specific report for me. Key Project Requirements: - The primary data to be captured in this report is the response time for customer service tickets. - Zendesk provides an off-the-shelf measure for response time, however this is not accurate. We need to know at any given point in time how long on average, our customers are waiting for a response. This includes, open tickets. so the time needs to be recorded from last interaction as opposed to recording the response time when an update happens. Desired Freelancer Skills and Experience: - Proven experience creating custom reports in Zendesk

...development. The main goal of this project is to enhance IT service management (ITSM). We aim to integrate ServiceNow with a variety of systems and applications, specifically Salesforce, JIRA, and Zendesk. This would ideally involve configuring the incident management, change management, and service catalog features of ServiceNow. Key requirements will include: - Strong working understanding of ServiceNow, especially in the areas of incident management, change management, and service catalog - Proven experience in integration development with ServiceNow - Familiarity with Salesforce, JIRA, and Zendesk integration - Ability to work towards the primary goal of improving IT service management effectively Experience in all the above areas will be essential for this project&...

I'm looking for someone with experience in React, who also understands Asterisk servers and JSSIP. I have an existing asterisk server that I connect to with a React phone client to make outbound and inbound calls. Everything was working fine, but I recently refactored my code to use Redux instead of Context. In doing so, now when I make outbound calls I get this error. [ERROR] JSSIP UA not initialized And when making inbound calls it says the number is not available. I can provide the old, working version of the code, and the new version that doesn't work. I just need someone to look at it and tell me what I'm doing wrong after converting to Redux. If you can help, please include the word "briefcase" in your bid so I know you've read the descr...

****Apply Only if you are Zendesk certified and have done Ai chatbot in zendesk/ have similiar case study **** Hi have 10 gb of past email conversation data.I want to create ai chatbot on zendesk to automated the support. *Note- you previous project of ai zendesk bot and your zendesk certification apply in you are Zendesk certified and have a case study of previous client for Ai zendesk chatbot.

As an experienced tech professional, I'm seeking someone who can assist me with setting up a SIP trunk with VoIP Unlimited, and also configuring VoIP extensions for users on my existing Asterisk server. Key Requirements: - Detailed knowledge of Asterisk server - Expertise in SIP trunk setup in VoIP Unlimited - Skills in configuring VoIP extensions for users Your role will be crucial in the success of this part of the project, and will demonstrate your understanding of Asterisk servers and VoIP functionalities. A proven track record in this type of project will be advantageous.

****Apply Only if you are Zendesk certified and have done Ai chatbot in zendesk/ have similiar case study **** Hi have 10 gb of past email conversation data.I want to create ai chatbot on zendesk to automated the support. *Note- you previous project of ai zendesk bot and your zendesk certification apply in you are Zendesk certified and have a case study of previous client for Ai zendesk chatbot.

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I'm in need of an experienced freelancer skilled in utilizing Zendesk's reporting capabilities. The requested task includes generating two specific types of reports on a quarterly basis: - Customer Satisfaction Reports - Ticket Resolution Time Reports Unfortunately, I skipped a crucial question...specific types of reports on a quarterly basis: - Customer Satisfaction Reports - Ticket Resolution Time Reports Unfortunately, I skipped a crucial question about specific metrics related to customer satisfaction reports. Therefore, I'm seeking a specialist who can provide holistic insights on this matter during their engagement. The ideal candidate is someone with advanced understanding of Zendesk platforms, has an analytical mindset, and prior experience related to cu...

I have installed FreePBX - distro install. - My extension is registering fine. - When I call another extension, call rings but there is no audio - When I call external number, call rings but there is no audio Error message on Asterisk interface is: [2024-04-05 04:17:09] NOTICE[2335]: res_pjsip_sdp_rtp.c:145 rtp_check_timeout: Disconnecting channel 'PJSIP/1011-0000000b' for lack of audio RTP activity in 30 seconds SIP NAT is enabled Firewall is disabled SIP NAT Settings > External Address > Public IP Address is added I need someone to check this over Anydesk & fix this issue. Budget: $50

We are looking for an engineer proficient with Raspberry Pi, as we are in need of developing a VoIP PBX system on a Raspberry Pi 3 Model B+ . The end goal includes the integration of specific features into the system such as: - Call Recording - Voicemail to Email - Conference Bridging - Additional bespoke features Your expertise should include not only Raspberry Pi but also Asterisk and RASPBX/FreePBX. We are aiming for a robust, stable, and user-friendly system with custom features tailored primarily to business needs. The successful contractor will be required to develop the system on his own Raspberry Pi and submit an IMG file for loading onto other Raspberry Pis. The successful contractor will be working with our software developers so bids from individual contractors only w...

I'm in need of an advanced Zendesk expert virtual assistant, proficient in HTML, CSS, PHP, and Python to assist in: - Creation of custom fields and workflows in Zendesk - Set up systems for automatic customer support responses - Streamline ways to prioritize support tickets differently Your responsibilities will include implementing strategies for automatic ticket assignment based on different categories, as well as installing automated follow-up emails triggered by certain actions. Please, when applying, demonstrate your Zendesk proficiency and showcase previous experience with coding in HTML, CSS, PHP, and Python. Similarly, examples demonstrating high proficiency in automating processes and creating workflows will be highly favored. Efficiency, attention to ...

...ticketing system from Zendesk into my Shopify store. Here are the specific requirements for this project: - Implementation of Zendesk Integration: You should be proficient with both Shopify and Zendesk. The goal is to seamlessly integrate a ticketing system from Zendesk into our online store. - Task Assignments: The ticketing system should be capable of task assignments. Familiarity with different ticketing system functionalities is crucial for this role. - Automation: The task assignments should be automated based on specific triggers. Your understanding and experience with automation in a ticketing system would set you apart in this project. A successful execution of this project would greatly improve our customer support experience. If you have solid s...

I'm looking for a CRM software expert to set up a free version of a suitable CRM system for myself and three salesperson. One of this 3 1. Zoho 2. Salesforce 3. Zendesk Key Features Needed: - Contact Management: Maintaining and updating our entire client database efficiently is crucial for the operation. - Sales Pipeline Tracking: We need functionality that helps us monitor our sales process, providing a visual representation of our pipeline. - Email Integration: The system should integrate with our existing email for seamless communication with clients. - Custom Quotation Pricing: We require the ability to quote our services based on square meter pricing. Purpose: - The primary purpose of the CRM software is for accurate sales forecasting. We want to be able to predict an...

I am urgently seeking an experienced telephony and data processing specialist to configure my Grandstream UCM6302A with Asterisk. The core functionality required includes receiving calls, playing a welcome message, meanwhile working with Caller ID and Web API to determine where to forward the call. When a call comes in, • first a welcome message is played () • in the meantime the caller ID will be sent to web API preferably POST, but get can be if POST is not possible () •The API will respond json array: - {forward_to: 33356853 } - Forward the call to 33356853 - {forward_to:0 } - Play message and terminate the call • If forwarded call is not answered by Agent in three rings, another call to API will

...am looking to incorporate AI features into my call center system, specifically Vicidial and Asterisk. As these platforms form the core of our operation, it is essential that any alterations enhance our outlay without disrupting the existing structure. Key Aspects of the Project: - AI Implementation: Even though I haven't specified the exact AI features to integrate, I'm interested in potential focus areas such as speech recognition and transcription, natural language processing, or sentiment analysis. Proposals that offer comprehensive strategies addressing these or other AI fields will be highly considered. - Dual Integration: The AI features must be incorporated into both Vicidial and Asterisk, aligning and harmonizing their performances. - Efficiency Goal: ...

I'm on the hunt for dedicated and motivated customer service representatives. Here’s what you’ll do: - Answer phone calls and respond to customer emails - Resolve customer complaints with a positive and proactive approach - Utilize customer service software, specifically Zendesk, Salesforce, and Freshdesk Since this role is for entry-level positions, prior customer service experience isn't a must, but it's definitely a bonus. What's more crucial is your willingness to learn, adapt, and contribute to our team's mission by providing top-tier customer service.

i need someone to teach me how to upgrade firmware of cisco 7821-k9 to make it use sip protocol to hook it up on asterisk pbx More details: Which specific features do you require for your Cisco 7821-K9 SIP protocol project? upgrade firmware , connect it to asterisk as sip extension Which version of firmware would you like to upgrade your Cisco 7821-K9 SIP protocol to? Latest firmware version What functions do you require for the SIP extension with your Asterisk system? Call Recording, Call Transfer, Multi-Line Functionality thank you very much

I am looking for a skilled Zendesk wizard to take our ticket management to the next level. The main goal of this project is increased efficiency through the optimization of ticket management. That entails a suitable setup of Zendesk 'Automations' and 'Triggers' to meet our needs. Our outbound call center need a more robust system to help automate each ticket. This task is required to be done within 24 hours to the right specialist we hire. Key aspects the project includes: - Zendesk Automations: Establish rules to handle repetitive tasks, reducing the burden on our large team. - Zendesk Triggers: Set up these to craft bespoke customer interactions, improving workflow efficiency. The ideal freelancer would be one who has extensive exper...

I have a Twilio account with sip trunking set up, and I've install Asterisk on Arch Linux, I've attempted to set up the config but have not been able to. I'm looking for someone to set up a basic config where I can send and receive phone calls. The details don't matter, I just want to get it working so I can adjust it once the simplest config is working. If interested please bid the amount you are able to do this for, and include the word "briefcase" in your bid so I know you've read the description and can complete the project for the amount bid.

...and experience with headless CMS systems like Sanity for content management. Web Performance and Security: Knowledge of web performance optimization techniques, content delivery networks (CDN), and web security protocols (SSL, HSTS, SPF, DMARC). API Integration and Management: Ability to integrate and manage various APIs for functionalities such as live chat (Tidio), email services (Mandrill, Zendesk), and potentially specific ones like the TutorCruncher API. Collaboration and Project Management: Experience with version control systems (e.g., Git), and effective use of project management and collaboration tools (e.g., Jira, ClickUp), alongside strong communication skills. The successful freelancer will create a fully functioning website that is easy to navigate and appealing ...

...featured communication app for both iOS and Android. This app will connect with my existing Asterisk server through APIs. Key Features Include: - User creation - Real-time balance display - Call-making functionality - Fully integrated payment gateway - Text messaging - SIP voice calls (Not video calls, just normal SIP calls) Necessary Skills and Experience: - Proficient in iOS and Android app development - Proven experience with PortSIP SDK - Familiarity with Asterisk and its relevant APIs - Skills in developing chat features, specifically text messaging and voice calls, within an app - Experience in implementing a payment gateway in an app Please note, I have access to and can provide the necessary Asterisk API documentation. Ideally, you are able to show me a s...

I am seeking a skilled professional experienced in setting up Zendesk, as well as providing thorough training on how to use it efficiently. Specifically, you will need to: - Set up Zendesk for our organization (we have an account setup and used - but prob needs to be re-organized). - Provide detailed training on how to use Zendesk Support, Zendesk Chat, and Zendesk Guide. Please note that you will be training a team of less than 10 agents. The ideal freelancer should demonstrate a robust knowledge of Zendesk's features and functionalities, and possess strong communication skills to ensure effective training.

Hello, I operate a fax communication system leveraging Hylafax, integrated with an Asterisk server and iaxmodem, all running on Alpine Docker. While our outgoing fax functionality performs flawlessly, we are encountering persistent issues with incoming faxes. Specifically, incoming fax pages frequently get cut off midway, resulting in incomplete document reception. We are in search of a seasoned Hylafax professional who can diagnose and rectify this particular issue. Expertise in managing Alpine Docker environments and Asterisk/iaxmodem configurations will be highly regarded. Desired Expertise: Demonstrable experience with Hylafax, especially in fixing issues related to incoming faxes. Deep knowledge of Asterisk and iaxmodem. Proficiency with Docker containers, pre...

...seeking a VoIP consultant for improvement of my existing computer-based VoIP system. The purpose of the project is twofold - improved communication efficiency and enhanced call quality. Key Tasks: - Analyzing the current computer-based system setup - Implementing the connection of Physic SIP to asterisk on the cloud for enhanced call quality Ideal Skills and Experience: - Proven experience as a VoIP consultant - Excellent knowledge of IP PBX system - Experience with connecting Physic SIP to asterisk on the cloud - Ability to improve communication efficiency and call quality. Kindly submit your proposal outlining your plan to achieve these two goals along with your previous relevant work. Looking forward to finding a VoIP specialist who can provide a swift and efficie...