Community Manager
Position Overview:
The Community Manager will act as the bridge between the user base and its customers, ensuring a harmonious, engaging, and beneficial environment. This role emphasizes facilitating positive relationships, fostering user and customer engagement, and creating a platform atmosphere where toxicity is firmly discouraged, guaranteeing a wholesome experience for all participants.
Responsibilities:
1. Engagement: Nurture and amplify interactions within the platform, promoting positive interactions between the user base and its diverse customers.
2. Moderation: Monitor discussions, posts, and comments to ensure compliance with community guidelines. Swiftly address and rectify any violations of these standards.
3. Zero-Tolerance Policy Enforcement: Implement and uphold a strict zero-tolerance stance towards toxicity, hate speech, or any form of harassment within the platform, taking immediate action against offenders.
4. Feedback Loop: Collect feedback from both the user base and customers, conveying it to relevant departments to assist in the platform’s ongoing enhancement.
5. Content Creation: Craft and disseminate content that encourages constructive community interactions, educates participants on best practices, and showcases success stories within Merchvend.
6. Crisis Management: Respond to any challenges or disputes that emerge within the community, ensuring they are managed with tact, professionalism, and in line with our ethos.
7. Reporting: Produce consistent reports on community sentiment, engagement metrics, and any areas of potential concern.
Skills and Qualifications:
1. Strong Communication: Must exhibit outstanding written and verbal communication abilities.
2. Conflict Resolution: Competence in addressing and defusing tense situations, ensuring a resolution without escalation.
3. Empathy: Ability to empathize and resonate with the concerns and sentiments of both users and customers, ensuring they feel valued and understood.
4. Tech-Savvy: Proficiency with online community platforms, analytics tools, and content management systems.
5. Attention to Detail: Capability to oversee extensive community interactions without missing potential issues.
6. Adaptability: Readiness to adapt to evolving situations, behaviors, and platform updates.
The Community Manager should be deeply committed to creating a welcoming, inclusive, and uplifting environment. They should possess a passion for connecting with users and customers, proactively addressing challenges, and consistently prioritizing the well-being and satisfaction of the community.
Hi,
I am Social Media Marketing expert. Especially I have more experience on Tiktok/ Linkedin / Facebook/Twitter /Instagram / YouTube/ Google & Facebook review Marketing. I can give you real and active like/followers in worldwide, USA, Canada, UK, Australia any targeted country. My main target is customer satisfaction.
I do:
- Create eye catching Creative’s / Graphics.
- Creating Regular Content for the Posts
- Post regularly to keep engagement entact
- Post promotion of graphics to make page look attractive
- Manage overall Brand Mentions
- Create User Engaging Tabs for Brands
I am waiting for your response.
Regards
Hi there,
I am Social Media Marketing expert.I am doing all kind
of social media marketing.I have more experience on Facebook/Twitter /Instagram/tiktok /youtube and linkedin
I can give you real and active Instagram followers/ Twitter followers/ Facebook likes/tiktok followers /youtube subscriber/ linkedin connect in world wide,USA
,Canada, UK, Australia any targeted country?Google review,Facebook review?My main target is customer satisfaction.
I am waiting for your response.
Hi Good morning , How are you?
I just saw your job posting . I see you have been looking for someone experience with these technologies Social Networking, Social Media Marketing and Communications. I believe this is some thing I can help you with because I have 9 years of experience working with these tech stacks and 8 years of experience working on freelancer.com which you can confirm from my profile: https://www.freelancer.com/u/AwaisChaudhry
I have few questions:
1. These are all the requirements of your job or do you have more? If yes, Please provide detailed requirements.
2. Do you currently have anything done like Wireframes, UI/UX? Or this job has to be done from scratch?
3. What is the timeline to get this job done?
Why Choose Me?
1. I have done more than 250 major projects only on freelancer.com.
2. I have not received a single bad feedback since last 5-6 years.
3. You will find 5 star feedback on last 100+ major projects which shows my clients are happy with my work.
Portfolio: https://www.freelancer.com/u/AwaisChaudhry
Timings: 9am - 9pm Eastern Time (I work as a full time freelancer)
Lets start the chat and discuss your job in detail and we will continue from there.
Regards,
Awais
Hi,
Elevate your community engagement to unprecedented heights with a dedicated Community Manager! If you seek someone to not just moderate but curate a space where positive interactions thrive, toxic elements are swiftly eradicated, and every participant feels valued, I am your solution. With a commitment to fostering harmony and uplifting environments, I bring a wealth of experience to ensure your platform becomes a beacon of inclusivity and engagement.
In the role of Community Manager, I will not merely enforce guidelines but actively promote constructive interactions, listening to the community's pulse and translating feedback into actionable insights. Swift conflict resolution, empathetic communication, and a tech-savvy approach to community platforms are my forte. The commitment is not just to manage; it's to create a vibrant, supportive space that resonates with users and customers alike.
Let's transform your platform into a thriving community where every engagement is an opportunity for positive connection and growth. I am poised to bring my communication prowess, conflict resolution finesse, and passion for uplifting online spaces to your esteemed project.
Regards,
Arwa.
Hello! * Please Read the Full Proposal*
I am a versatile professional with extensive experience in effective social media marketing, strategic business growth and compelling content creation. I understand that you are looking for a community manager to ensure a harmonious environment on Merchvend and I believe I am the best fit for the position because of my strong communication abilities, conflict resolution skills, empathy and tech-savvy.
I have the ability to foster positive interactions between the user base and its diverse customers by engaging with them in a positive manner. My commitment to ensuring a safe environment for all participants makes me an ideal candidate for this position as it is necessary to prevent toxicity within the platform. Additionally, I am adept at collecting feedback from both the user base and customers so that we can continue to improve the platform's effectiveness moving forward.
Thankyou
Waris.
Yo, Ogden R.!
I'm Ibrahim, a senior graphic designer with over 5 years of experience and ready to start working on your project.
I have several years of experience in Social Networking, Communications and Social Media Marketing. So, I'm willing to guarantee you 100% satisfaction through my high quality brand-level designs. As well as providing unlimited edits till satisfaction.
Kindly check my reviews and portfolio and send me a message to start working.
https://www.freelancer.com/u/ibrahimelhalawa6
My name is Mohsin Ali, and I am a highly skilled web developer and virtual assistant with an extensive background of over eight years of experience. I specialize in creating personalized websites and web applications that are designed to cater to the specific needs of my clients.
I have a sound knowledge of web design, development, and maintenance which makes me an ideal candidate for this position as it requires thorough understanding of community management tools such as Discord and Slack as well as content creation tools such as Photoshop. Additionally, I am tech-savvy with online community platforms such as Discord and Slack and content management systems such as WordPress which makes me an asset for this position as it requires thorough understanding of community management tools such as Discord and Slack as well as content creation tools such as Photoshop.
I understand that you are looking for a Community Manager to help foster positive relationships between users and customers, ensure compliance with community guidelines, zero-tolerance enforcement against toxicity, hate speech and harassment within the platform and produce content that encourages constructive community interactions. I am confident that I am the perfect fit for this project because of my strong communication abilities, conflict resolution skills, empathy for users' concerns and sentiments, tech-savvyness, attention to detail and adaptability.
I can provide reliable service by monitoring discussions, posts, comments to ensure compliance with community guidelines and taking swift action against offenders. Additionally I can collect feedback from both the user base and customers to assist in the platform's ongoing enhancement.
I am also well-versed in content creation that showcases success stories within Merchvend as well as providing guidance on best practices for community engagement.
Hello! My name is Syeda Kinza and I am a professional virtual assistant, social media marketer, website developer and community manager. I understand that you are looking for a community manager who can act as the bridge between the user base and its customers, ensuring a harmonious, engaging environment that discourages toxicity.
I believe I am the perfect person for this role due to my strong communication abilities, conflict resolution skills and empathy. Additionally, I have experience in community engagement moderation, content creation and feedback loop collection from both the user base and customers.
I am confident that my skillset makes me an ideal candidate for this project. If you would like to discuss further please feel free to contact me directly. Thank you for considering me for this position!
Hello Ogden R.,
We went through your project description and it seems like our team is a great fit for this job.
An expert having many years of experience on Social Networking, Communications, Social Media Marketing
Lets connect in chat so that We discuss further.
Regards
I have seen that you are in need of a virtual assistant (VA) with an experienced in Data Entry / Social Media Manager / Transcriptionist / Script Writer / Customer service . With this, I would like to apply for the post just in case you still need more VA's. I believed that my previous work experienced in an office setting will aid me in the post I am applying for. I am a fast learner and can work with minimum supervision.
Online Researcher
Data Entry
Social Media Management
Transcriptionist
Script Writer
Customer Service / Live Chat
I will gladly accept your decision, godbless!
May ann c. Mapili
Hi,
I am enthusiastic about joining you team as a Community Manager. With my exceptional communication skills and experience in conflict resolution, I am well-prepared to nurture a vibrant, respectful online community. My tech-savviness and attention to detail will enable me to monitor and moderate discussions effectively. I am committed to upholding a zero-tolerance policy for toxicity and ensuring a positive user experience.
By collecting feedback, creating engaging content, and handling crises professionally, I will contribute to the growth and well-being of the community. I am excited to take on this role and help you maintain a harmonious online environment.
If you have any inquiries, please don't hesitate to reach out to me.
Sincerely,
Sabbir
Hola mi nombre es jhon tengo 6 meses de experiencia como community manager y como encargado de la gestión de las plataformas digitales entiendo la importancia de nuestro rol en las comunidades digitales y estoy totalmente que podría ser un gran elemento para ayudar a que los usuarios de su marca o empresa se vuelvan en clientes
Dear Hiring Team,
I am excited to apply for the role of Community Manager and contribute to creating a positive, engaging environment for your platform users and customers. With a keen sense of fostering harmonious interactions, I am dedicated to ensuring a wholesome experience for all participants.
As a Community Manager, my focus will be on nurturing engagement, promoting positive interactions, and enforcing a strict zero-tolerance policy against toxicity and harassment. I will also collect valuable feedback, create content to encourage constructive interactions and manage crises with professionalism.
My qualifications include outstanding written and verbal communication, conflict resolution skills, and a deep sense of empathy for users and customers. I am tech-savvy and proficient in online community platforms, analytics tools, and content management systems. Attention to detail and adaptability are key attributes I bring to the role.
I am committed to fostering a welcoming and inclusive environment, connecting with the community, proactively addressing challenges, and prioritizing their well-being and satisfaction.
I look forward to the opportunity to make a positive impact on your platform. Let's work together to create a thriving community.
Sincerely,
M. Ali Arslan
Hello, my name is Micaela Demarco. I am a Community Manager with more than 4 years of work experience.
I started my own business offering massage courses through Instagram and Facebook in 2018. At the same time, I also worked with the social networks of an apartment rental business for summer seasons in Mar del Plata.
I am motivated every day to learn more and more, which is why I constantly train myself in areas of my interest.
I am a very curious person, very responsible, open to working in a group and learning. I give a lot of importance to communication, I like to contribute ideas and listen to others. Always predisposed to new challenges and changes because they boost my creativity when it comes to being decisive.
I am the right one because I am passionate about this job since I can expand my creativity and my knowledge to the maximum by visualizing the agreed objective(s).
I look forward to joining the team!
