Online Customer support representative and admin tasks
$2-8 USD / hour
Cancelled
Posted about 4 years ago
$2-8 USD / hour
We are looking for a customer support representative / social media manager for 3 fast growing e-commerce websites in fields of research chemicals, fitness supplements and herbal medicine.
Responsibilities:
1. Respond to customer questions on live chat and e-mails (4.8 hours a day). (full instructions will be provided)
2. Comment in Youtube videos of selected subjects. (full instructions will be provided)
3. Learn from comments on Youtube videos what customers are looking for and what they want.
4. Reddit Comment posting
5. We may occasionally ask you conduct a simple research or content writing related task.
Requirements:
1. Great command of English language, specially in written form
2. Fast keyboard typing speed
3. Ability to work or learn how to work with Dropbox, Google sheets, Excel, Last pass, Skype, Signal, Evernote, Hubstuff, Customer service ticketing programs (we use Zoho).
willingness to learn new things, use a lot of googling to learn about new subjects, programs, apps.
4. Fast and stable internet connection, be able to conduct phone calls over skype with your manager
5. Highly organised, keep all the information you’re working on in sheets.
Interest in fitness and fitness related topics
6. Know how to Respect the higher ups and colleagues.
7. Can accept feedback and not take it as reason to get demotivated.
Why should you join us?
1. Fast growing companies in a very fast growing industry
2. Attractive bonus scheme
3. Flexible work, work from anywhere
4. Learn new things, personal and professional growth
Compensation:
1st month trial period salary 3.5 USD per hour
2nd month onwards 3.5 USD/hour base salary + bonus
Hello my name is Stephanie ,
i am fluent in english and spanish and willing to work ,
my grammar is good and I have great skills in customer service ( I worked as a front office assistant at a doctors office)