If you are a French speaker with good computer and like to talk on the phone, then this position is for you!
About the project:
Project Details: Outbound Mystery-Shopper Survey
Partner: Our partner is the European market leader in market research for the automotive industry
Task: Acting as a mystery shopper purchasing tires in a given market
Free Training: provided by CloudAgents
Payment: Per Completed Survey (in general agents are able to complete a minimum of 4 surveys per hour); Upwork, fixed term contract; Payment made in the first 10working days of the month, after worked month
Region: France, Switzerland
Duration: 2 weeks, every month starts: 1st of March
Working Hours: Office time, Flexible working hours (minimum of 20 hours per week - Monday to Saturday).
Agent Requirements:
Solid computer skills including knowledge of Microsoft Office
Experience in lead generation and/or customer support
Precision of data entry
Fluent English language knowledge + your native language
Strong sales skills
Work Environment Requirements:
Quiet workplace (tasks are delivered from the comfort of the phone agent home)
USB Headset (a separate microphone and loudspeakers are not good enough to manage calls)
Computer or Laptop with broadband internet connection (mobile internet is not good enough to manage calls)
What we offer:
Agents are hired through a fixed-term agency contract. If you are successful in your role, you are eligible for further incentives, you can continue working with us on next projects, while enjoying flexible schedule and meetings with family and friends on your own time.
All qualified applicants will receive consideration for freelance work without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Working Method:
We use cloud based call center technology - You need to download our Virtual Call Center, which need to be tested.
We train all of our agents online before the beginning of any project
We monitor the progress of agents and acknowledge successful callers.
About Cloudagents:
Headquartered in Budapest, Hungary with offices in the United States, CloudAgents' parent company Comforce is the leading cloud contact centre in Central Europe, providing high-quality multilingual services with more than 7000 agents around the globe. Our cloud-based systems enable us to revolutionize virtual work by employing and managing our workforce remotely, including home-based agents. Since foundation in 2008, we handled over 20 million customer interactions and executed more than 300 projects for more than 100 blue chip clients.
Join us today!
Dear, I m a French speaking freelancer. I have an DSL internet connexion. I have a large experience with all Microsoft Tools. And I worked in the past as virtual assistant making calls to french clients. I can also provide a small team of 3-4 persons (girls and boys) who have a lage experience in making calls to french prospects. They are Professional and speak french very well without accent. We can work together and let me manage the team with a very competitive budget. We can discuss détails. Best regards, Issam
Hello,
In today's customer service oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right service professional to represent you when assisting your valued customers.
My long term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company. Positioning a company for better exposure and greater marketability is a task that I have performed with success many times.
I am a native French speaker with good computer and I like to talk on the phone. I'm excited with this opportunity and would be glad if you will choose me to be part in this job. I am currently available more than 40 hours per week and ready to start this position immediately. Thank you.
Very Sincerely,
Emma
Hello, your project interted me, i gradute for the faculty of foreign languges, france(fluent), english (fluent), russian, ukrainian are my native languages. I have fast internet, always acces, fully ready to work as long time project. Contact me in pm, to discuss more details.
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Dear Sir/Mme,
I am a native French speaker with more than 6 years experience in customer service and contacts centers.
Please let me know if you need more details.
Kind regards,
Bilel Hamadi
Hi,
I am a french native, living in Wales, i am new on freelance, but i'm working on mystery shopping already with some companies, directly in shops or online.
I am very well organised and have almost every afternoon free.
Can you please let me know more about the job?
Regards
Veronique
i speak very good English i got 6.5 in the IELTS , and French too , also i'm a native arabic speaker
I had an experience in a call center so i can deal with surveys
for further information feel free to contact me and send me my tasks exactly
A qui de droit,
Bonjour je suis très à l'aise car complètement bilingue. Ayant grandi sur Genève et ayant fait mes études aux États-Unis. Je suis très régulièrement au téléphone dans le cadre de mon travail. Je suis aussi très disponible pour ce mandat.
Pour toutes questions merci de prendre directement contact avec moi sur mon portable.
Cordialement
Milan Despotovic
Good morning,
I have been a mystery shopper since 2013 for a research company specialising in luxury brands in French and in English. (French is my mother tongue)
My role is to:
- evaluate customer service, customer journey and interaction with the brand
- complete a report
- make recommendations to improve
I can bring my experience in customer brand experience, shopper and marketing experts.
I do know what an excellent customer service should look like to increase customers loyalty to the brand.
I have also worked in the automotive industry in the marketing department for VW.
This role is of interest as I am looking for project I can complete from home whilst developing my coaching, consultancy activity.
I look forward to hearing from you.
Regards
je suis francophone a 100% je travaille déjà dans un milieu commercial au niveau de force de la vente , alors je suis vivement intéressé par cette offre
A très bientôt