My team includes experienced sysadmins & developers who manage Cloud infrastructure(on AWS, Google Cloud, Rackspace) for various clients across globe for last 9 years. Other programming skills like ROR, Python, AngularJS, PHP. etc and automation tools used like Jenkins, chef etc. and Databases handled like Mysql, Postgresql, mongodb etc.
I have understood the requirement. Could you share the server details and AWS console access to verify the details and can resolve this within an hour.
Feel free to contact me for further discussion.