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It support

$750-1500 USD

Closed
Posted 11 months ago

$750-1500 USD

Paid on delivery
5 hours per week Starting ASAP – until Sept 30 2023. Responsibilities: Collaborate with cross-functional teams to successful implement, configure, and maintain IT infrastructure components, including servers, networks, storage systems and our organization's IT systems. Monitor and maintain system performance, identifying and resolving performance bottlenecks and ensuring optimal system efficiency. Assist in managing IT system upgrades, installations, and migrations. Support in technical problem-solving and customer service skills. Stay up-to-date with emerging technologies, industry trends, and best practices in IT support, and make recommendations for improving the organization's IT infrastructure and processes. Collaborate with vendors and third-party service providers to ensure the timely resolution of technical issues and maintain effective relationships. Requirements: Bachelor's degree in Information Technology, Computer Science, or a related field. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional, etc.) are highly desirable. Proven experience in providing IT support in a senior or lead role, preferably in a fast-paced and dynamic environment. Strong knowledge of hardware, software, and networking technologies, including Windows and Mac operating systems, Microsoft Office Suite, Active Directory, TCP/IP, VPN, etc. Proficient in troubleshooting and resolving complex technical issues across multiple platforms and environments. Solid understanding of IT infrastructure components, including servers, networks, storage systems, and virtualization technologies. Experience with IT project management and the ability to lead and prioritize multiple tasks simultaneously. Excellent communication skills, with the ability to convey technical concepts to non-technical stakeholders effectively. Strong analytical and problem-solving abilities, with a keen attention to detail. Proactive and self-motivated, with the ability to work independently and as part of a team. Strong customer service orientation and the ability to provide exceptional support to end-users.
Project ID: 36801898

About the project

50 proposals
Remote project
Active 10 mos ago

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50 freelancers are bidding on average $1,151 USD for this job
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Hello Dear, I am a professional network engineer and I have a Cisco CCNP certificate. I have great experience in various network technologies such as VLAN, STP, OSPF, EIGRP, BGP, MPLS, OpenVPN, IPsec, L2TP, PPTP, SSL, etc. Also, I have great hands-on experience in, - Cisco Routers ASR 9k&1k, ISR 4K, 2900, 2800, 878, 888, Switches Nexus 9K, Cat 6500, 3850, 2900 and ASA 5505, 5506x, 5508. - Juniper Routers (M7, M10, MX 480, MX 960) and SRX (300, 500). - Palo Alto 220, 550, 850 and 3200 and Fortigate 100E, 200E and 800E Firewalls. - Huawei routers NE-40, NE5000E and Switches Quidway S2700 and S5300. - HP Switches procurve 3500 and procurve 5900. - Mikrotik CCR1036, CCR1009, CCR1700, CCR2204 and RB2011. We can discuss it further, let me know if you are interested. Regards, Ahmed Fakkar
$1,125 USD in 1 day
4.9 (320 reviews)
7.5
7.5
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Hi how are you? I hope you are doing well. I am Network, System, Security Engineer with over 10 years of professional experience. I possess various certifications Palo Alto PCNSE, PCNSA, Fortinet NSE4, Cisco CCNP and Juniper JNCIA. I have worked with both small and enterprise-sized companies to plan, design, implement and manage network and System Infrastructure. I read the description of your project and I would like to offer you my services to complete it as per your requirements. Please contact me so we can start working on it. I am looking forward to working with you soon. Thanks
$1,500 USD in 7 days
5.0 (60 reviews)
6.6
6.6
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Hi, I have good knowledge of Azure, Office 365 and PowerShell scripting. Kindly send me a message so that we can discuss further regarding the requirements. I am systems administrator with over 12 years of experience managing server infrastructures and data-center operations across multiple platforms (mostly Microsoft, partially Linux) mostly in virtualized environment (both Hyper-V and VMWARE). Experienced in Web and Email hosting deployment and customer support. Effectively plan, install, configure and optimize the IT infrastructure to consistently achieve high availability and performance. Certified in MCSE 2012, VCP6-DCV and CCNA. Can we discuss further, so that we can finalize the cost and timeline? I will be glad to help you.
$750 USD in 3 days
5.0 (29 reviews)
6.3
6.3
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Hi Good afternoon , I have read the brief details on your job listing . I see you have been looking for someone experienced with Internet Security, System Admin, Network Administration, Project Management and Technical Writing. Its been 8 years since I have been working on freelancer.com, I have 9 years of experience doing similar jobs. I would request you to check my profile and review projects, feedbacks of projects related to those skills. Questions: 1. These are all the requirements of your job or do you have more? If yes, Please provide detailed requirements in chat and let me review and get back with queries. 2. Do you currently have anything done or this job has to be done from scratch? 3. What is the timeline to get this job done? 4. Are you open to use 3rd party APIS for it even if they are paid? Why Choose Me? 1. I have done more than 250 major projects only on freelancer.com. 2. I have not received a single bad feedback since last 5-6 years. 3. You will find 5 star feedback on last 100+ major projects which shows my clients are happy with my work. Portfolio: https://www.freelancer.com/u/AwaisChaudhry Timings: 9am - 9pm Eastern Time (I work as a full time freelancer) Please initiate the chat so we could discuss it in detail and we will continue from there. Thanks! Awais
$1,500 USD in 19 days
5.0 (5 reviews)
5.9
5.9
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Hello, I am delighted to have come across your project post and express my sincere interest in working with you. As an experienced contractor, I am confident that I possess the skills and expertise required to deliver exceptional results on this project. Over the last decade, I have successfully completed numerous projects similar to yours, and I am confident that I can handle tasks that demand exceptional skills such as; System Admin Project Management Technical Writing Network Administration Internet Security To ensure we can both get a better understanding of the project requirements, budget, and deadlines, I would love to schedule a chat or message to discuss these aspects further. I am available at your convenience and look forward to hearing back from you soon. In the meantime, I kindly request that you keep me in mind for future projects in case this one is no longer available. Finally, as a freelancer, I firmly believe that data is the pollution problem of the information age, and protecting privacy is an environmental challenge. Therefore, I take all necessary precautions to safeguard any confidential information that you may share with me during the project. Thank you for your time and consideration, and I look forward to the opportunity to work with you. Best Regards, Emma A
$890 USD in 100 days
4.6 (55 reviews)
6.1
6.1
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Hello! I have vast experience in Network Administration, Technical Writing, System Admin, Project Management and Internet Security, and I am confident that I can produce quality content for you that will be of interest to your readers. I am available for a full-time writing position, and I am happy to work on a freelance basis if that is what you prefer. I look forward to hearing from you soon! Thank you for your time. Thanks & regards - Wilfred
$1,250 USD in 2 days
5.0 (12 reviews)
5.1
5.1
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Hello there! Thank you for your inquiry. My name is Paul and I have extensive experience in providing IT support. With my strong knowledge of technical writing and other related fields, I am confident that I can deliver quality work that meets your expectations. I understand that you are looking for someone to support the installation, configuration, and maintenance of IT infrastructure components on 5 hours per week starting immediately until September 30, 2023. I believe my skillset makes me the perfect fit for this project - specifically my expertise in technical problem solving and customer service make me an asset to the team. Additionally, I have experience leading and prioritizing multiple tasks simultaneously as part of an IT project management team. Additionally, my communication skills allow me to effectively convey technical concepts to non-technical stakeholders. I would be thrilled if you could please contact me so we can discuss more about the project! Thank you for your time!
$750 USD in 1 day
4.7 (61 reviews)
5.5
5.5
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System Administrator (Microsoft certified professional) Hi i have read your details requirements and ready for your project. I have 19 years professional IT experience in real field and have professional practical experience. I also experience in windows system admin like active directory, servers storage system vertualization and technical experience in any IT works. This type of project i have lot of successful experience with various clients. Please contact if required any help. Thanks
$1,125 USD in 30 days
5.0 (20 reviews)
5.2
5.2
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I have a solid foundation in IT support, including troubleshooting hardware and software issues, resolving network connectivity problems, and providing excellent customer service. I am well-versed in a wide range of operating systems, including Windows and macOS, and possess a deep understanding of networking concepts and protocols. I also have experience in servers such as Azure AD, Linux, Containers, Virtual Systems and/or Cloud Based Solutions. I also know advanced networking such as Cisco, Arista, Juniper and etc. My background is mostly in Cyber-security with breach detection and IR. Moreover, I possess exceptional communication and interpersonal skills, enabling me to effectively communicate complex technical concepts to non-technical users. I take pride in my ability to provide friendly and efficient customer support, ensuring that end-users feel valued and their issues are addressed promptly. I am also familiar with utilizing remote support tools to provide assistance to clients across different locations, making me well-equipped to handle the challenges of remote work environments. If you would like to set up an interview or virtual meeting please let me know. I am currently looking for an on-going role that benefits both parties.
$1,125 USD in 7 days
5.0 (3 reviews)
4.6
4.6
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Hello, I am certified Azure and Google DevOps with more than 12 years experience in IT. I'm suitable candidate for this role, chat me now for details!
$1,125 USD in 1 day
4.9 (15 reviews)
4.3
4.3
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Dear Client, We hope this proposal finds you well. We are delighted to introduce ourselves as N&T Negocios y Tecnologias s.r.l., a leading company with 20 years of experience in the IT industry. Over the years, we have successfully developed web, mobile, blockchain, and AI projects for our esteemed clients. We have carefully reviewed your project description regarding IT support, which requires 5 hours per week, starting ASAP until September 30, 2023. We are confident in our abilities to fulfill this role and provide you with the best possible support. Based on our expertise and understanding of your requirements, we would like to propose the following solutions for your project: 1. Collaborating with cross-functional teams: We will work closely with all relevant teams to implement, configure, and maintain various IT infrastructure components, including servers, networks, and storage systems. 2. System Performance Monitoring: We will diligently monitor and maintain system performance to identify and resolve any bottlenecks, ensuring optimal efficiency. 3. IT System Upgrades and Installations: Our team will assist in managing system upgrades, installations, and migrations, ensuring a seamless transition. 4. Technical problem-solving and customer service: Our skilled professionals will provide technical assistance and superior customer service to resolve any IT-related issues. 5. Staying up-to-date with emerging technologies: We will keep ourselves updated with the latest industry trends and best practices in IT support, making recommendations to improve your organization's IT infrastructure and processes. 6. Collaboration with vendors and third-party service providers: We will maintain effective relationships with vendors and third-party service providers to ensure timely resolution of technical issues. For this project, we recommend using a scalable architecture, combined with the latest technologies such as cloud-based systems and virtualization. This will provide flexibility, reliability, and efficiency in managing your IT infrastructure. Please note that the budget for this project is approximate and subject to further discussion. We eagerly await your favorable response, as we are ready to start working on your project immediately. Warm regards, N&T Negocios y Tecnologias s.r.l.
$1,500 USD in 30 days
5.0 (1 review)
4.0
4.0
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Hello Jorge V., I m an Architect/Civil Engineer/BIM/CAD Expert and will offer you the Best Discount. You can pay me a reasonable price + Good Review only. I want to review your It support plans/sketches,/ideas and work with you. I know you have many proposals to look through, to make this quick. Please get in touch with me to discuss this project in more detail. My first priority is that my client will be satisfied with my work. I am an expert in these softwares, ✔ ArchiCAD ✔ Autodesk Revit ✔ Autodesk AutoCAD ✔. Autodesk 3ds max ✔ Sketch Up✔ Autodesk Navisworks Manage✔ Estimation ✔ HAPE ✔ ETAP✔ Tekla If you assign me your task, I will carry out your project with the best quality. Please come over chat and discuss your requirement in a detailed way. Thanks Fayyaz and Team
$1,400 USD in 10 days
5.0 (1 review)
3.6
3.6
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I am confident that my 30 years of all rounded IT experience can help you with your project. While I'm a certified Azure Infrastructure Architect, I'm also holder of PMP and ITIL 4 Foundation. More importantly, I can start ASAP. My experience in IT support and specifically in providing IT support in a senior or lead role give me the necessary skills and knowledge to effectively tackle this project. Specifically, I have the necessary technical skills and knowledge to provide optimal system efficiency and manage IT system upgrades, installations and migrations. Additionally I have experience in providing IT support in a fast-paced environment with a strong focus on customer service orientation and exceptional support for end-users. Additionally, my communication skills are excellent which enables me to effectively convey technical concepts to non-technical stakeholders. If you would like further information or would like to discuss further please don't hesitate to reach out to me directly!
$1,500 USD in 90 days
5.0 (1 review)
3.8
3.8
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Grettings! I am existing after reading your project details about "It support " I have completed MPhil in business administration and I have about 4 year experience in all type of business subject, science subjects, technical subjects and engineering too. I have also a good experience in business plan, marketing plan, case study, financial plan, feasibility study, article, blogs etc. I will provide you plagiarism free work with unlimited revision plus free turnitin report. Thanks for reading, I am waiting for your response please go through the link and check my samples: https://www.freelancer.com/u/QuickMentor
$750 USD in 1 day
4.8 (10 reviews)
2.9
2.9
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I can do this I have total 8 years of experience in IT Office365,office 365 migration, google workspace migration to o365,Domain Migration,cross tenant migration,Tenant to Tenant migration,Active directory migration, windows Server administration(2008,2008r2,2012, 2012r2,2016,2019) power shell expert,windows server migration,Server patching and maintainence,GPO administration,azure ad hybrid join process,intune enrollment, Active Directory administration,wvd, fslogix setup and administration etc,AVD Setup, Sharepoint,sharepoint all tasks, onpremise sharepoint, SharePoint online, Azure runbook, run as ,automation using powerautomate, Powerapps,sharepoint security task etc,MS forms security setup,Teams admin and setup,nerdio,MAC support, OKTA implementation and configuration universal directory in OkTA, SCCM (administration,Packaging,imaging,deployments,sccm server setup,reporting etc),compliance policy, configuration profiles etc Datto, Ninja, JAMF, MCSE certified., MCITP, ITIL Ticketing: Autotask, connectwise migration Projects : Expert in Bittitan tool AD Migration Google Drive to onedrive migration Google workspace to o365 Box to SharePoint DFS,SFTP migration to SharePoint Onpremise exchange server to o365 migration tenant to tenant migration - o365 sharepoint migration - tenant to tenant Onpremise SharePoint 2016,2019 to online migration. onedrive migration- tenant to tenant Nintex to SP Dropbox to SharePoint online Please reach me to discuss further on this.
$750 USD in 18 days
5.0 (2 reviews)
2.8
2.8
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Hola buenas tardes, soy ingeniero certificado en VMware, Cisco y Microsoft. Me interesa la oferta que tiene publicada, quisiera saber si está buscando una posición presencial o remota. Me puede contactar para que hablemos en más detalle. Saludos Fernando
$780 USD in 1 day
5.0 (3 reviews)
2.7
2.7
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Hola, soy ingeniero de sistemas con 16 años de experiencia en administración, implementación, soporte y migración de plataformas tecnológicas, como Windows Server On-Premise y nube, DNS, DHCP, DA, Microsoft 365, Google WorkSpace liderando equipos de tecnología para adelantar proyectos. De acuerdo a mi experiencia puedo ayudarle con su requerimiento.
$1,450 USD in 7 days
5.0 (1 review)
1.0
1.0
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Hello, my name is Ruslan and I'm here to submit your project for the position of IT Support. I believe I am the best fit for this position because of my extensive experience in providing IT support in a lead or senior role. Specifically, I have Bachelor's degrees in Information Technology, an MBA on Information Technology Management and related field and certifications such as CompTIA Security+, CompTIA CySA+, CompTIA A+ , ISO20000, ITIL and more. I also have experience working with cross-functional teams to successfully implement, configure and maintain IT infrastructure components such as servers, networks, storage systems and IT systems. My skills include troubleshooting and resolving complex technical issues across multiple platforms and environments; staying up-to-date with emerging technologies, industry trends and best practices in IT support; supporting in technical problem-solving and customer service skills; staying up-to-date with methods for improving the organization's IT infrastructure and processes; collaborating with vendors and third-party service providers to ensure timely resolution of technical issues; and providing exceptional customer service to end-users. I understand that you are looking for someone who can assist with the successful implementation of 5 hours per week starting ASAP until September 30, 2023. This If my oproposal make sense for you, just let me know when do you want to start. Kindly Regards.
$1,250 USD in 7 days
2.0 (1 review)
2.2
2.2
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Buenas, estoy viendo el proyecto y me parece bastante interesante, soy ingeniero de telecomunicaciones con mas de 7 años de experiencia en networking como ISP. quedo atento para cualquier comentarios y discutir los requerimientos de tu proyecto si así le parece.
$1,125 USD in 7 days
5.0 (1 review)
1.0
1.0
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Hi, We went through your project description and it seems like our team is a great fit for this job. We are an expert team which have many years of experience on System Admin, Project Management, Technical Writing, Network Administration, Internet Security Lets connect in chat so that We discuss further. Regards
$750 USD in 7 days
0.0 (0 reviews)
0.0
0.0

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Flag of MEXICO
Santa Fe,, Mexico
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Member since Jun 27, 2023

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