Customer Support Call Handler

Good Day! I have mostly worked with healthcare providers which equips me with the unique capability to pay attention to detail and perform in a high-paced and zero-error environment. I have helped doctor offices to adopt paperless operations and set up infrastructure to provide efficient Telemedicine to patients and also trained the staff members to efficiently utilize the infrastructure. To create a paperless infrastructure I have worked with packages like: Google Suite / Google Business Office Packages Electronic Health Management System SIP / VOIP Setup and Configuration ( Ringcentral) Ringcentral, MyFax Asana, SmarthSheets I have provided back-office support remotely for clinical staff members working at different locations, including but not limited to the following: Managing their calendars Managing the MD / CEO Emails Coordinating their shifts Managing their billing Providing them IT support to stay connected Managing their regulatory compliance for healthcare providers. Closing billing loops with insurance companies. Coordinating among Hospitals and Healthcare Providers to ensure smooth operations. Answering Patient Phone calls. I deal with a wide array of patient populations on a daily basis which has equipped me with effective verbal communication and customer support skills. I am highly organized and self-motivated. I look forward to hearing from you.

Hi we have call center services and can provide you best agents for your inbound customer support please feel free ro contact me anytime for more discussion thanks

Hi There, I am an experienced virtual assistant, with 10 years of Secretarial, Data Analytics and Customer Service experience. I am keen to start on your project and would love to have the opportunity to discuss the details further with you. Looking forward to working with you! Thank you.

Hello, Resumed freelancing post Resumed freelancing after Covid Lockdown. I have handled Customer Service - (Voice - Lev 1 Tech Support, Non-Tech Support & Non-Voice - Email, Chat) and Back Office Operations like processing refunds, Remote Management, etc. Prior to freelancing was the Manager for a Call Center and as a freelancer handled remote customer support teams as the Customer Support Manager. I have handled similar projects and have experience working as a Customer Service Professional for both voice and non voice projects. I can start immediately and have power & internet backup. I am sincere, dedicated and strive to establish a long-term relationship with my clients. Looking forward to working with you. Best Regards

Hello, I am the right person for your freelance task. I have had experience in customer service for almost five years and have a broad knowledge of it.

Hi, I can do it in the next few hours by working on it right now. Message me for detailed discussion. Thanks and Looking forward:). For more information, visit my profiles and reviews for assessing my credibility. You can look my freelancer.com profile in the given link. Here is my profile link: https://www.freelancer.com/u/professorxwriter Regards, Muhammad Azam

I am new to customer service but my previous success in selling stems from my satisfied customers bringing me repeat business and referrals.

With solid experience in customer service and telephone handling roles, I am a natural fit for your Customer Support Call Handler position. My forte lies in quickly understanding customer concerns and providing timely resolutions to ensure their satisfaction. Maintaining patience, professionalism, and empathy during every interaction has always been my priority. Having managed similar daily volumes of calls previously, ranging from 50 to 200, I possess the resilience necessary for long-term engagement on this project. In addition, good knowledge of CRM systems and call handling software arms me with the tools required to deliver efficient call management. Moreover, my technical proficiency marries seamlessly with your requirements; I'm adept at using a range of CRMs including HubSpot, Intercom, Asana, Google Chat, ClickUp, Monday, Zoho, Trello, and Skype. Choosing me would mean choosing not just a careful caller but an enthusiastic proactive listener who is ready to turn every challenge into an opportunity for improvement. Let's deliver the support your customers need!

Greetings Dear Client, I hope this proposal finds you well. Welcome to my profile, Home to Professional and Quality services with 100% customer satisfaction guarantee. I'm a Certified Dev & Experienced Expert in the respective project requirements. Dear Client, I take this opportunity to inform you that i have KEENLY gone through all your project requirements as given in your project description and I confirm to you that i can perfectly deliver as instructed. Being in possession of all CLEARLY STATED required project skills (Asterisk PBX, Telephone Handling, Sales, Telemarketing and Customer Support) as this is my area of professional specialisation having completed all Certifications and developed adequate experience in the same area, I hereby humbly request you to consider my bid for Professional, Quality and Affordable services always. STRICT TIMELY DELIVERY & UNLIMITED REVISIONS. Incase your project is deleted, you can hire me directly via the link; https://www.freelancer.com/u/topglobaldev Kindly Message Me We Discuss More About The Project and seal the contract. Welcome and Thank-you.

Hello Dear Daniel M., after thoroughly reading your PROJECT DESCRIPTION (Customer Support Call Handler)i have clearly understood it and i would like to work with you. I am a skilled and experienced in (Telemarketing, Customer Support, Telephone Handling, Asterisk PBX and Sales). I consider your project DOABLE as it is within my areas of EXPERTISE. I am a competent guy committed in making your project a SUCCESS and providing the best QUALITY to your SATISFACTION. NB. #100% job completion, No excuses on meeting the deadline, good communication and provision of update on job progress. Please click the chat button for more discussion about the project. In case your project is deleted you can hire me directly on my profile (click hire me on my profile). CHEERS and Thanks in advance.

Drawing from my 04 years of experience as a freelancer, I would be an excellent choice for your customer support call handler. While my current listed skills may not have an exact match to your project's requirements, they demonstrate my ability to understand and adapt to various tasks like the ones you've described. As a data analyst, I possess exceptional problem-solving and communication skills, which are vital in dealing with varied customer inquiries and resolving their concerns effectively. My availability is another advantage I bring to the table. Working as a full-time freelancer for over a decade has allowed me to accommodate different time zones comfortably. Thus, I can ensure that the calls are managed promptly every day without any compromise in quality or service standards. In addition to my technical qualifications, my dedication towards ensuring customer satisfaction aligns perfectly with your project's objective. The consistency in availing high-quality support that you need is definitely a target I can help you achieve. My proven record of maintaining long-term associations on the back of satisfactory performance confirms what I am capable of. So let's join forces and ensure our customers receive the support they need and deserve!

I have 4 years of experience as a Virtual Administrative Assistant, where I coordinated office activities, organized files, and managed scheduling for appointments and meetings ensuring the smooth flow of daily operations. And 2 years of experience in Customer Service. I am confident that i have the necessary skills and knowledge for this position. My relevant skills include: - Degree in Information Technology - Excellent verbal and written communication skills - Proficient in Microsoft Office Suite (Word, Excel, Outlook) - Strong organizational and multitasking abilities - Friendly and approachable demeanor - Ability to handle a fast-paced environment - Attention to details - Time management Thank you for considering my proposal. I am anticipating your response

Besides my 7 years of experience in customer service, I hold a strong passion with interacting and assisting people. Customer service is very important to me and I always ensure to resolve the customer issue within the first interaction. Communication, rapport building and effective listening are some of my main skills that allows me to stand out in customer support and telemarketing over the years. I think I am a perfect fit for the job because not only am I dedicated but I will always put my best foot forward to get the job done even when I’m unsupervised.

3 GBP/ hr.. I have 5 years experience in customer service . Currently working as customer service. I will give hundred percent satisfaction to the customer and I am immediate joiner.

Dear Hiring Manager, I am writing to you regarding your Customer Support/virtual assistant opening. I have been working as a Packaging Supervisor with Aziz Packaging Company for more than 6 years. I started out as a simple chat support agent with the company and worked my way up with the company. I know how to handle agitated and distressed customers. I am used to working with multiple projects at a time, and I can offer new ideas to help your company grow. My relevant experience includes the following highlights: a. Making 60 plus calls a day to businesses and private clients to solicit sales and services. b. I am very good at finding new ways for sales and growth. c. I have a 95% customer satisfaction rating. d. I have worked with Chat software such as: Live Chat, Zendesk and Olark. e. I have worked with Nike, Reebok and Adidas while working with the Gift shop in USA. f. I have worked with 7-eleven while in USA. My experience in Customer Support Representative with Aziz Packaging has helped me improve my leadership skills, allowed me to gain business skills, and provided me with extensive knowledge of how to upsell services and goods to potential clients. If I have given a chance to work for your company, I can assure you that your company will grow, and I can prove you that I am an asset to your company. Sincerely, Mollah Morshed PS: I am educated in the US and have US work exp. I am also a Published Author.

Hi there! I'm Sandra, and I believe I am an ideal fit for your Customer Support Call Handler project. With my extensive experience in varying niches such as customer support and telemarketing, combined with a strong background in using CRM systems and call handling software like Zendesk, I can proficiently handle your daily influx of 50-200 calls while ensuring each interaction is given the thoughtfulness and patience that your users deserve. Handling pressure is one of my key strengths and having worked on a variety of tasks in different roles. My previous involvement assisting executives with customer engagement tasks also attests to my excellent problem-solving, prioritizing, and multitasking skills. Allow me to be the solid support system you need for this important function of your business. On the practical side, being fully versed in using tools such as Microsoft Suite, Google Workspace, Dropbox, Hootsuite etc. saves me valuable time and ensures accuracy and confidentiality are always upheld.

I AM AN EXPERIENCED VA with/an extensive Customer Service background Hi, my name is Aaron James, and I would like to be your highly skilled and high-performing project manager, overall, I have 12 years of experience in customer service, business process outsourcing, and project management, 10 years of which were spent in leadership and managerial positions. This includes leading and mentoring a group of agents in providing top-notch customer experience over the phone, email, and chat. Coming up with best ways and practices on how we can secure a memorable customer experience and loyalty. I have managed major client projects, starting up accounts, and various other administrative and organizational tasks. Proficient in multiple tools such as MS OFFICE, GOOGLE WORKSPACE (G-SUITE), DESIGN, & CRM tools Experience and Expertise: Handled customer service via LIVE CALLS/ EMAIL/CHAT (Inbound and Outbound) Expert in People Management / Development Expert in Account and Client Management Expert in Profit and Loss Analysis and Planning Operational Excellence w/ 7 years as a Manager of Operations (managed up to 229 agents) w/ 3 years as a Supervisor of Operations 12 years of experience in customer service Proactive in Action Planning and Action rollout Highly Organized, Self-Driven, Motivational Leader I would love to sit down and have an interview with you to tell you more about myself and discuss how we can work towards the success of your campaign. Thank you.

Hello prospective client, Reading through the job description, I would say o fit perfectly for the role as I have the necessary skills needed to carry out the job role. I have handled similar projects where I have to handle all kinds of customers. I am able to stay on top of all situations and remain calm no matter what happens. I am available to start working immediately to ensure your customers get a good experience talking with me. You can check my previous jobs so you would know you’re hiring a perfect hand for the job. Regards Omobolanle

With my years of experience in diverse BPO landscapes and as a Customer Service Representative, I bring to the table a wealth of knowledge and adaptability that would be an exceptional fit for this project. My track record of exceeding expectations while handling accounts from telecommunications giants to intricate financial institutions exemplifies my ability to handle calls under varying contexts. I thrive in managing large call volumes, you can trust me to ensure every customer query is addressed with patience and care, even during high traffic times. Adept at the art of effective communication, I can skillfully moderate even the most intense customer interactions with calm and professionalism. My proficiency in the use of CRM systems and call handling software will optimize my performance within your specific setup. Choosing me guarantees consistent daily workload, quality service in addressing customer inquiries, resolving issues within acceptable timelines and maintaining essential records in accordance with your need. As a strategic partner, I'll not only help satisfy numerous customers but also identify patterns in customer queries and proffer workable long-term solutions. I am available for immediate commencement on this project and look forward to a rewarding partnership. Regards, Jerardine

I am a hard-working and driven individual who isn't afraid to face a challenge. I'm passionate about my work and I know how to get the job done. I would describe myself as an open and honest person who doesn't believe in misleading other people and tries to be fair in everything I do.