1. Affordable Medical Clinic & Pea ridge Family Care Center - Pensacola, Florida, U.S
Customer Service Representative
As an answering service agent for clinic's front desk As an appointment setter for annual patient physical exam. Main Responsibility was answering the front office and taking caring of patient queries. Working in EMed software and passing forward patient medical records and prescription request to appropriate parties.
2. BIBA Medtech Insights/BIBA Medical Ltd - London, United Kingdom
Market Research Executive
TAVI (medical procedure) Research. Conducting medical research survey regarding TAVI utilization with doctors in Europe, Asia and Middle East. Conducting doctor interviews over the phone and email.
3. Australian Institute of Professional Pathways (AIPP) - Sydney, Australia
Marketing and Accounts Manager
Bringing in new agencies and schools that can provide our services to their students and customers. Bringing direct sales through our email marketing campaign. Also acting as customer services executive (Skype) for the new customers, agents and schools. Maintaining CRM (Insightly). Maintaining agent and school relation email (Gmail) and phone (Skype) correspondence. Direct customer Email correspondence through ActiveCampaign. Maintaining agents and schools student registers. Reviewing contracts, terms and conditions regularly.