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Custom Service Expert for Our Company

$2-8 USD / hour

Closed
Posted over 4 years ago

$2-8 USD / hour

We are looking for an expert customer service representative with experience managing a team and good with people. When you apply, include the word blue and tell us about your previous customer service experience. Requirements: - Experience using Gmail and Facebook - Experience doing customer service Responsibilities: - Respond to customer requests on Gmail and Facebook in perfect English - Issue refunds according to our refund policy - Re-send products to customers when needed - Respond to all customer inquiries quickly and accurately - Communicate on FB messenger daily - Display a high level of professionalism at all times
Project ID: 23463173

About the project

29 proposals
Remote project
Active 4 yrs ago

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29 freelancers are bidding on average $7 USD/hour for this job
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Hello! I would like to be considered for the position of your Customer Service specialist. I have gone through your description and can see that you need someone who goes above and beyond just the Customer Service role, I feel I am that person. I have over 3 years of V.A. experience which has involved responsibilities such as email handling and social media posting to mention a few. I also have no problem working full-time. I feel my experience from similar support roles for e-commerce companies would be valuable. I have a team of trusted people I work with and we can definitely provide the 24/7 service you need. I'd be the team lead in charge of training my team as well as handling the most important issues you may have and general oversight. I really feel this would be a good option for you. Hopefully, this brief proposal is enough for you to grant me an interview.
$8 USD in 40 days
5.0 (8 reviews)
6.2
6.2
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Hi there. My name is Hex (Saad) and I would like to be your Customer Service Representative. Please take a moment to learn about me as I will be helping you today with your post regarding Customer Service Representative. I have excellent command over English language so your Customers will not be having problems with respect to communication as all communication will be clear and easy and complete in information. If you have any problem or ambiguity, please do not hesitate to ask me at any point. I have also been working as a Virtual Assistant for a Resort Marketing Company based in New Zealand and I have been providing the owner with all kind of support during the day. However, as she has now reduce the number of properties and my services are not required on a large scale, therefore I can be available for you now, 24/7, so that you don't have to be left hanging around when looking for help. However, she can also vouch for me if you would need it. Also, you will find me very calm and cool and I have excellent Internet Connection and I am readily available round the clock. Kindly do have a look at my profile for reviews regarding my quality of services. Thank you for getting in contact. If you have any more queries just let me know. Happily Supporting ! Hex.
$8 USD in 40 days
4.8 (43 reviews)
6.6
6.6
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Hello, My name is Alaa, and I understand that you need a freelancer with experience managing a team and good with people to work as a customer service representative . I am very interested in being your assistant. I believe that I will fulfill your requirements, perform very well in this position and deliver great quality work. I am willing to do a free sample of the work before you hire me, and If only you are satisfied with the result, you award me the project. Here is my background: I have worked as a personal assistant several times before. I am a very responsive, committed, organized, and detailed person. I am excellent in dealing with people, and handling there requests and solving their problems. I worked as a full time engineer for more than 12 years for a company that deals with hundreds of thousands of customers. in addition to my work as an engineer, I worked as a technical customer service Rep. I also have more than 10 years experience in online and offline customer care. I am an intelligent, flexible, multitask-er, fast learner, and an advanced user of Internet. I am very good in searching the web for gathering information, and I have excellent communication skills. I can work as an individual and as a team leader or as a team member. Please contact me to discuss further how to make this project a success. I hope I can be the right person for you.. I will be waiting for your kind responses. Best Regards. Alaa
$10 USD in 20 days
5.0 (5 reviews)
2.1
2.1
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Blue Dear Sir, Seems like you are going to sell through facebook page. It is good for me since I am already working for a facebook page customer service. I am providing services to customers based on their queries. I will share my experiences with you when you PM me. But before that please checkout my profile and portfolio. Best Regards, Rayhan.
$3 USD in 40 days
5.0 (1 review)
0.9
0.9
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Hello, My name is Moses a professional customer service representative with over 5 years experience on the job. After seeing your job offer I decided to render my much needed services to you. Hire me today and you will not be disappointed.
$5 USD in 40 days
5.0 (1 review)
0.4
0.4
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Dear Sir, I perceive your offer. I've been interested about your project and I can do this work for you with all requirements you have asked for. I have excellent computer skills, including MS Office (Word, Excel) and I have experience in Data Entry, Copy Typing, Converting files into formats. I am a fast typist with a keen eye to details which allows me to ensure high quality data entry work. I am confident that my combined knowledge, patience and creativity will lead to exception results that will exceed your expectations. I believe in long term business relationship. My bid amount is negotiable and we can discuss it over chat. I assure you , I will 100% satisfied you. I hope you will consider my application. Thank you.
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I am interested to be part of your company. I’ve been a Customer Service Representative for 3 years. During that time, I have learned how to handle different types of customer.
$3 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I have spent most of my adult life Managing, coaching and training people In customer service and call centres. I know it may be tempting to take the lowest bid, however I can assure you that my experience and work ethic speak for itself. I have a proven track record and I am available to start immediately.
$8 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I worked as a customer support executive. I know how to handle a customer in a nice way so that they will be satisfied with your service.
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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A lot of experience in working from home. On top of this I’m extremely experienced in customer service and support. In my last role I dealt with a huge amount of queries, complaints and issuing refunds according to company policy. I am an avid social media user on top of this and am very familiar with Facebook as well gmail.
$7 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Blue Hi, I'm writing this proposal to show interest for the job you offer as a customer service expert. I'm proficient in handling and resolving customer's issues through email, live chat and phone while also doing administrative tasks. I have 5 years over all experience working as a customer support for US based companies such as Auto Transport, T-mobile AT&T and e-commerce businesses in the US like SiliDog and Moweek. Most of them are contractual projects only so I'm looking for a company who accepts long term position for customer service. I'm fast to adapt and learn the processes in customer service and technical procedures if need be. I'm absolutely sure that I'm a perfect fit for the job you offer. I look forward to your response. Sincerely, Danica
$8 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi, I'm Erick, I've worked for the best festivals in Panama in Customer Service. My languages ​​are Spanish and English and I can help you with your project if you give me the opportunity.
$5 USD in 8 days
0.0 (0 reviews)
0.0
0.0
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Dear Hiring Manager: I am writing to apply for a position on your customer service team at your company, as advertised. I have been in customer service for more than six years, with experience both in telemarketing and telecom service, as well as experience in face to face customer service. I am confident I’d make a strong addition to your team. Regards, Yamilet Suazo
$7 USD in 50 days
0.0 (0 reviews)
0.0
0.0
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(Blue ) Hi, I have experienced being a Customer Care Support Representative and an Admin-Support. Processing data using CRM with my previous employer and it's a BPO. I also have experience with customer interaction, talking and building a great relationship with them under my employer, giving customer empathy and satisfaction. Complying on customers' complaints or concerns, giving superb service to the customer. I also have experience with data entry, data processing, copy and pasting, and typing of data for 3 years in a call center industry. I've been an " Advisor, Operations " before and I can process bulk tasks. Accuracy, quality and, working with a great attitude is my priority. I have the knowledge and experience of using Gmail and Facebook. Message me so we can discuss it. I can send you my resume through chat. Thank you!.
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi! How are you? When I saw this job details, I hastened to submit a proposal right away. As a dedicated professional with solid experience in customer service and timely data entry, I am confident that I will be able to meet your expectations. I have 6 years of experience in the BPO industry handling different accounts in the U.S. I have background in sales, technical support, lead conversion specialist and chat/email support. I also excel at compiling and verifying data accuracy and integrity while also identifying and correcting errors to ensure maximum accuracy. My proven success in both independent and team-oriented environments prepares me to make a significant impact on your organization. My qualifications include… Ensuring completeness, accuracy, and compliance while inputting large volumes of data into company’s database using Microsoft Excel. Resolving customer's concern both technical and general care by giving them quality resolution. Thriving in fast-paced atmospheres while resolving issues using excellent problem-solving and leadership skills. I still believe that your attitude towards work is the most important skills you need to practice, so with my experience, skills and right attitude towards work, I am ready to provide outstanding service within your company. I look forward to discussing the position with you in detail. Thank you for your consideration. Sincerely, Ladylou Tondo
$7 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Blue:) This is Melissa. I am an experienced virtual assistant and customer support representative. I have been working with several American e-commerce businesses. I am familiar with social media moderation and emails handling. In addition, I fulfill orders using Shopify and provide weekly reports and spreadsheets. Also, I am good at dealing with suppliers all around the world. Feel free to discuss any details with me:)
$8 USD in 45 days
0.0 (0 reviews)
0.0
0.0
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Below are my professional experience in this customer/technical/IT service department: • Feb 2018-present - Online customer service team lead (part time, Upwork client confidential) • Sept 2010-July 2016 - IT service desk team lead/senior IT (full time, Trend Micro) • Nov 2008-Aug 2010 - Consumer support engineer (full time, Trend Micro) • June-Aug 2008 - Customer phone support (contract, Sykes Asia) Tools for support: email, live chat, social media Working hours: 20hrs/week ($8/hr, M-F)
$8 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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Hi, How are you? I would like to inform you that, I am very much interested to do this job because i have 5.5 years experience about customer service, customer support customer relationship & customer satisfaction. I believe that I'll ensure 100% quality work... Thank You
$6 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Good day! I have a total of 5years work experience in a callcenter, both customer and technical support. We also process shipping and refunds. I always make sure to get the job done so that my clients wont feel blue at the end of each call. Looking forward for an interview. Thank you.
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Iam engineers systems computer 14 years old of experiences in Linux Pentesting cybesecurity Microsoft Windows server Helpdesk analyst Dell assistent analyst remote control assistent analyst Relevant Skills and Experience Linux Pentesting cybesecurity Microsoft Windows server Helpdesk analyst Dell assistent analyst remote control assistent support
$5 USD in 10 days
5.0 (1 review)
0.0
0.0

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Member since Jan 18, 2020

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