Sample email to win back old customers jobs

...web developer to create a fully functional e-commerce website. The site will be dedicated to selling a range of products and will need to incorporate various key features to ensure a smooth and secure shopping experience. Key requirements: - The website should have a visually appealing and user-friendly design, with a clear focus on the products. - The primary goal of the site will be to facilitate online sales, so it's essential that the developer has experience in creating successful e-commerce platforms. - It's crucial that the site supports a shopping cart feature, enabling customers to add, remove, and manage their selected products easily. - Customer reviews play a significant role in building trust and credibility. The s...

I need a seasoned web developer for my e-commerce website proje...developer for my e-commerce website project; specific coding languages and frameworks are flexible as the user skipped the relevant question. The primary goal is to create an e-commerce site with certain critical features. Important Points: - Must-have E-commerce features: Payment gateway integration and a system for customer reviews and ratings are essential. - Skills and Experience: Web development experience is necessary, preferably with a focus on e-commerce sites. Knowledge in PHP, Python or JavaScript would be advantageous, but not mandatory. - Objective: The ultimate goal of this project is to create a user-friendly platform where customers can make purchases smoothly and share their experiences ...

I need a web developer who speaks Arabic fluently. The primary goal of the website is to serve as an Audit Control system. It needs to be creative in design and requires both front-end and back-end development. Key Requirements: - Fluency in Arabic - Proficient in front-end and back-end development - Experience in developing creative websites The ideal candidate should be able to understand the nuances of the Arabic language and culture to create a user-friendly and effective Audit Control system.

I'm the owner of a WordPress website and have administrative access. I'm looking for a skilled developer to help me change the admin email without altering the username, password, or other settings. The primary reason for this change is to ensure that the contact information displayed is up-to-date. Key requirements include: - Updating the admin email: The new email address will be provided to the selected freelancer. - Maintaining username and password: It's crucial that these details remain unchanged. - Preserving other settings: The current configurations, including security measures and other account settings, should not be affected. Ideal skills and experience for this job: - Proficiency in WordPress: The ideal candida...

You must to be at least 16 years old and live in Latin America or Eastern Europe. ✻ NO EXPERIENCE REQUIRED ✻ You do not need any experience whatsoever, but you must be clever and eager to learn. No. I am *not* being charitable. I am being practical. ✻ PAYING YOU TO LEARN ✻ No. You aren't dreaming. I value intelligence and problem-solving ability over experience. I'd prefer to work with someone who is clever and learns quickly rather than someone experienced but is not very intelligent and/or does not solve problems scientifically. Would I hire an Isaac Newton or an Albert Einstein even if he had no programming experience? Of course I would. ✻ TESTS ✻ You must pass several difficult logic tests to work with me. The first logic test...

I need a proficient database developer (PHP Developer) to create a specialized system for my dental equipment repair company. The database will cater to a sizeable clientele of 5000 customers. The details to be incorporated include: * Equipment type (X-ray machines, Dental chairs, Autoclaves) * Maintenance history * Customer details (Clinic name, number, email address etc.) In order to succeed in this project, you should have: * Strong database creation skills with the ability to account for our unique needs * Experience in the healthcare sector, specifically knowledge of dental equipment * Excellent problem solving and critical thinking skills for effective database design * Understanding of confidentiality requirements given the sensi...

I'm seeking a sales consultant with expertise in the hotel industry to generate leads and drive sales, primarily from hotel owners. Key Objectives: - Lead Generation: The main goal of this project is to identify and attract potential customers specifically from the hotel industry. Your prior experience in sales in this sector is essential in understanding the nuances of this market and effectively generating leads. - Lead Conversion: While generating leads is important, converting them into actual sales is equally crucial. You should be proficient in sales techniques and understand the hotel industry well enough to effectively convert leads into customers. Ideal Candidate: - Prior Experience: A strong background in sales, particularly in the hotel ...

...skilled sales and marketing agent to help us reach new heights. Key Responsibilities: - Lead Generation: You'll be responsible for identifying and pursuing qualified leads to grow our customer base. - Social Media Marketing: You'll develop and implement a comprehensive social media strategy to increase our brand visibility and engagement. - Sales Strategy Development: You'll work closely with our team to refine our sales approach, ensuring it resonates with both residential and commercial customers. Target Audience: Your efforts will be focused on reaching out to: - Residential Homeowners - Commercial Businesses - Both Residential and Commercial Sectors Preferred Communication Channels: - Phone Calls: You'll be expected ...

Looking for a T-Shirt design for a local race team. The front of the shirt we would like a left chest logo that says "Kincaid Racing" On the back something bright and fun that maybe incorporates their race cars and "Kincaid Racing" We also need the following sponsors listed on the back somewhere too TRL Contracting Dickson Reality Tim Lott Roofing

I'm looking to set up a platform where I can sell digital products. Key Requirements: - I'd like customers to be able to download their purchased products directly after they make a purchase. - The platform should support cryptocurrency payments for the purchases. Ideal Skills and Experience: - Experience in setting up online sales platforms, preferably for digital products. - Knowledge of cryptocurrency payment systems. - Understanding of user-friendly download processes for customers. Please let me know your experience in this area and how you would approach this project.

...experienced logo designer to rebrand my landscaping business, Beechwood Landscape. Currently, I have a simple, text-based logo with the initial 'B'. I'm looking to elevate my brand with a more sophisticated and professional design. Key Requirements: - Incorporate elements of the current 'B' into the new logo. This could be through the font style or overall concept, providing a sense of continuity for existing customers. - The design should reflect the nature of my business - landscaping. Feel free to integrate subtle elements such as plants, leaves, or a nature-inspired color palette. - While I'm open to fresh ideas, maintaining a level of recognizability with the old logo is important. - the business mostly deals ...

**NO OR LIMITED EXPERIENCE IS OK - FEEL FREE TO APPLY. DO NOT USE GENERIC BID TEXT (NO COPY PASTING)*** Role is perfect for motivated and learning individuals who are eager for feedback and want to grow skills. Duration is 30 days internship. Those who surpass expectations will receive a serious offer to stay on team with better compensation. Sample tasks and responsibilities include, and are NOT limited to: 1. Research key topics or areas of interest and presenting options for the next steps. -> googling 2. Executing next steps and promptly executing action items from discussions. -> take instructions and act fast 3. Propose options from research as requested -> more googling 4. Be able to advise proactively on details including ...

I am looking for an experienced web developer to create a professional and informative website for my business. The main purpose of this website is to provide an online course registration feature for potential customers. Key Requirements: - Design: The ideal candidate should be able to create a professional and informative website design that aligns with our brand. - Development: The website must have a user-friendly interface that allows customers to easily navigate and register for courses. - Functionality: Customers should be able to complete course registrations through an online form. Ideal Skills: - Proficiency in web development, particularly in creating user-friendly interfaces - Experience in e-commerce or online registrat...

I'm experiencing an issue where my webs...experiencing an issue where my website isn't loading. This problem has emerged recently, without me making any recent changes to the website or server configurations. I need a skilled professional to help me quickly troubleshoot this issue and get my website back online. Your role will involve: - Investigating and identifying the root cause of the website's failure to load - Resolving the issue effectively and efficiently - Ensuring the website operates smoothly post-fix Ideal candidates should have extensive experience in troubleshooting websites that run on Apache servers. Strong familiarity with PHP-FPM and Webmin will be a significant advantage. Your ability to identify and remedy server issu...

I am seeking an experienced Shopify developer to build a customized online store for my homeware and furniture business. Specific requirements include: - Expertise in creating Shopify stores for physical products, particularly homeware and furniture. - Ability to set up complete product details on each product page to provide customers with comprehensive information. - Proven track record in integrating various features to make the online shopping experience smooth and enjoyable. - Strong understanding of user interface and experience. - Prior experience in SEO optimization will be a plus. Add products to my already setup departments and make it a fluid and easy to navigate shopify site

I'm in need of a skilled and experienced freelancer to create a WordPress website for my jewelry brand. Key Requirements: - E-commerce Functionality: I want the website to have a smooth and secure checkout process, with the ability to add products, categorize them, and manage inventory. - Responsive Design: The website should be mobile-friendly, given that a significant portion of my target audience falls within the 25-45 years old age group, who are likely to access the site through their smartphones and tablets. Design and Layout: I don't have a specific design in mind, so I'm looking for a professional who can understand my brand and create a visually appealing, user-friendly website. Copywriting: Additionally, I'll need assi...

I need a talented web developer to develop a website for a different like another. The project involves not only replicating the design, layout, features, content, and speed but also adapting these elements to suit the new audience. Key Tasks: - the website and its functionality - Ensure all interactive features are replicated accurately - Replicate the structure and content of the existing website - Improve loading speed where possible - Customize visual design elements like colors, fonts, images - Adapt the content and language for the new target audience - Enhance user interface and experience as needed The ideal freelancer should have: - Proven experience in website cloning - Proficiency in front-end and back-end development

I'm seeking an illustrator with expertise in creating cartoon-style illustrations primarily used for online educational content centered around human figures and activities. Key elements required include: - Illustrations in a crisp and clean cartoon...human figures and activities. Key elements required include: - Illustrations in a crisp and clean cartoon style - Prior experience with creating art for digital educational content - Proficiency in illustrating various human characters engaging in diverse activities - Ability to capture diverse human characteristics and emotions effectively in a cartoon form Interested freelancers should have a robust portfolio highlighting their experience in creating cartoon-style human illustrations for similar projects. A sample s...

Hello, I would like to pitch you my idea for a drawing. I have attached a couple of pictures to this message and have included my logo. This will be going on a white tee shirt. I would like it to be full of vibrant popping colors. I would like an old man sitting in the morning smoing a cigar, finishing his cup of coffee remebering his past love, a beautiful woman that he worked with at a cigar factory. The woman in his remberance would be rolling a cigar on her leg. I would like the memory to be coming out of the smoke that he is blowing out. I would like either burlop bags of coffee by his rocking chair with a coffee cup on it or on a barrel or rock or stool, something of that nature. I would like the background to be similar to the example...

...skilled developer to create a comprehensive priest booking platform that will enable users to book priests for religious services and schedule events at specific temples or with particular priests. Key Features: - User Registration and Login: The platform should provide a seamless registration and login process to users. - Search and Filter for Priests: Users should be able to easily search and filter for priests based on location, preferred language, and availability. - Booking and Scheduling System: An efficient booking and scheduling system is required. This should allow users to select their preferred date and time for the service or event, receive confirmation and reminder notifications, and make payments online. Ideal Skills and Experience: -...

I'm looking for a skilled web developer to create a comprehensive e-commerce website. The primary function of the website will be to showcase and sell my products/services. ## WE already have the design ## Key Requirements: - The website should have a user-friendly design and layout to make it easy for potential customers to navigate. - The products/services should have detailed, individual pages where visitors can see all relevant information. - The site won't require an integrated payment system as it will be primarily for display. Ideal Skills and Experience: - Experience in designing and developing e-commerce websites. - Proficiency in creating detailed product listings. - Understanding of user experience and interface design principles...

I need c#, c++ or python programmer The software has online payment function for customers Please bid and we will discuss more details

I am in need of an experienced and skilled developer to create a cryptocurrency betting website with a primary focus on sports. The website should cater to both desktop and mobile users. Key Requirements: - Develop a user-friendly and secure platform for sports betting using cryptocurrencies. - Ensuring the website is optimized for both desktop and mobile platforms to ensure seamless user experience. - Implement a simple, yet functional user account system. Ideal Skills and Experience: - Proficient in cryptocurrency integration and security to facilitate betting transactions. - Experience in sports betting or online gaming platforms. - Strong background in web development, with a focus on user interface and experience design. - Prior experience with developin...

Beginner level freealancer to create an mcq list for moodle quiz website in Aiken formatting. Aiken format I am following is Frusemide tablets 40mg tablets are in stock. How many would you give for a dose of 120mg? A) 3 tabs B) 2 tabs C) 4 tabs D) 5 tabs ANSWER: A Sulphasalazine tablets 500mg are on hand. The dosage required is 2g. How many tablets are required? A) 3 tabs B) 2 tabs C) 4 tabs D) 5 tabs ANSWER: C So can you create options like a teacher, you don't need to know a lot about the topics. If you are wondering, It is nursing mcq (multiple choice questions). I have the questions and answers ready in a pdf. The first 428 questions are ready. Once the Question and Answer pdf is given, In the format mentioned above, just add another 3 options in Google sheet, a...

I'm looking to develop a new E-commerce website where I can sell my products. The focus of the website will be on selling products directly to customers. Key requirements include: - Integration of Credit Card payment method: I want to provide a seamless shopping experience for the customers and to do so, I need to integrate credit card payment method. This will be the primary payment gateway for the website. - Product Management: I need to be able to easily add, edit and manage products through an intuitive interface. I'd like some simple features like inventory tracking and discount codes, but I'm open to suggestions on how to best manage the products. The ideal freelancer should have: - Proven ...

I'm looking for a dedicated sales executive to join my real estate team. Your primary responsibilities will include: - Lead Generation: Acting as the first point of contact for potential clients, you'll be responsible for identifying and pursuing new leads. This includes cold calling, emailing, and networking to generate interest in our properties. - Closing Deals: You'll be tasked with converting leads into customers by nurturing relationships, understanding their needs, and effectively selling our residential properties. - Customer Service: Providing exceptional customer service is a critical aspect of this role. You'll need to ensure client satisfaction, maintain strong relationships, and address any concerns they may have in a timely ...

When you bid on this project start your bid with "I CAN DO THIS" There is so much automated bids that it just wastes time. Also bid responsibly and don't ask " What's your budget" Bid what you think it's worth to you. I want a clean new Quasar Application that you load "@anthropic-ai/sdk": "^0.21.0", and makes a call using Setting up a demo Quasar app takes less than 5 min. my sample code: async sendMessageToClaudeChatbot(message) { this.Claude_question = "Claude Question"; const anthropic = new Anthropic({ apiKey: process.env.CLAUDE_COLAB, }); (anthropic); const anthropic_message = await ({ // mode: "no-cors", max_tokens: 1024, mess...

...looking for a talented designer to create a 6x9 E-Book cover for a senior fitness book. The cover should be Bold and colorful, conveying the importance of staying active and healthy in old age. Key requirements: - The cover should prominently feature an image of a senior exercising, engaging the target audience in the fitness theme - A vibrant mix of multiple colors should be used to make the cover visually striking and appealing Ideal skills and experience: - Proven experience in E-Book cover design, particularly in the health and fitness niche - Excellent knowledge of color theory and ability to create bold, colorful designs - Understanding of the target audience and ability to incorporate suitable imagery for seniors - Strong portfolio that showc...

...graphics for a series of 5 email communications. These emails are part of a campaign directed towards buyers of fundraising direct mail for Non-Profits. Your expertise in HTML and CSS might also be highly beneficial for this project. Key Requirements: - The main goal of this email campaign is to generate awareness of our company, which is in the direct mail printing and mailing space. We are a service organization and do not sell products. The email list is custom compiled to Buyers of fundraising direct mail services. Therefore, the graphics need to be tailored towards achieving this objective. - The tone of the graphics should be professional, authoritative and eye catching. They should exude a sense of trustworthiness, reliability and seriou...

I need a specialized quote template for proposals in Word format. I am having trouble with the header and footer sections encroaching on the body of the document. I also need help embedding our lo...specialized quote template for proposals in Word format. I am having trouble with the header and footer sections encroaching on the body of the document. I also need help embedding our logo in a way that it doesn't show the background when printing (currently the back ground is not transparent). I would also like the header and footer information to remain editable. Ideal candidates for this task should have: - Excellent mastery of Word and its design capabilities - Experience in designing business proposal templates - Ability to create a professional, clean, an...

I am looking for help to create two databases of potential clients for an e-mail marketing campaign, the first database should be exclusively of potential clients in Mexico from the entire country and the other, I don't know if it can be from Mexico City. . I am looking to obtain, if possible, name, emails, telephone number, and address

...am in need of a professional flyer for my HVAC (heating, ventilation, and air conditioning) company. Mainly, my goal is to generate leads from this mailer for low to moderate income residents. I would like to have information about the NYSERDA Empower+ program, and the financial incentives available through this program Here's what I'm looking for: * Compelling design: Draw potential customers in with a visually appealing layout. * Suggested content: NYSERDA Empower+ Program, free home energy assessment and free application, low-cost or FREE heat pumps (heating/cooling) for program eligible candidates. Modifying the income limits on the back of the post card attached to reflect the below: -Household size of 1= $36,420.00 or less -Hous...

We are in the middle of migrating Django to a new server. - Both servers run Ubuntu 20.04, postgres 12, python2.7 - The Django Project is already transferred over - Nginx has been configured - Postgresql has been setup Our struggle is to get the actual application up and running again. Your job will be to: - help to perform a clean export of the postgres database on old server - help to import the postgres database on the new server - ensure the Django application is coming back up smoothly The work will be done using shared tmate ssh sessions.

I'm looking for a US-based Virtual Assistant who is proficient in email marketing and skilled in data scraping. The ideal candidate should also be able to provide excellent customer support. Key Responsibilities: - Handle email marketing campaigns using Mailchimp and AWeber or something like that. - Scrape contact information from specified sources - Provide exceptional customer support as needed Ideal Skills: - Proficiency in Mailchimp and AWeber or something like that. - Experience in data scraping, particularly contact information - Excellent communication and customer support skills - Ability to handle multiple tasks efficiently - Attention to detail and accuracy in email marketing and data scraping Please only apply if you are a native...

As a client, I am looking for a skilled Python developer who is proficient in using Flask for web ...existing website crucial requirement is expertise in writing unit test cases for Flask applications. The developer should know how to write effective test cases to ensure that all components of the website work individually as expected. This is important for seamless user interaction and overall functionality. The ideal candidate would of course have proven experience with back-end development, particularly with Python, and preferably with Flask. Knowledge and application of best practices in web security, particularly with user authentication, is highly valuable for this project. The chosen freelancer is anticipated to have strong skills in testing, able t...

...platform should be able to handle less than 100 players simultaneously. It's crucial that the games run smoothly and without glitches, offering a seamless experience for users. Ideal skills and experience for this project include: - Proficiency in full-stack development, with a strong understanding of front-end and back-end technologies. - Experience creating online casino games or similar projects. - UI/UX design skills to ensure an appealing and user-friendly interface. - Knowledge of server and database management to support the expected number of simultaneous players. - Strong problem-solving skills and the ability to troubleshoot and resolve any technical issues that may arise. If you have the skills and experience to bring this pro...

I'm experiencing an issue with my IIS 8 server. Specifically, I'm unable to reflect image updates across the server. Key Requirements: - Troubleshoot IIS : You should be experienced with IIS and capable of identifying and resolving server-related issues. - Server Configuration: The problem may be related to server settings, so a deep understanding of IIS configuration and management is desirable. - File Management: The issue seems to be related to file update. You should have expertise in managing files on Windows servers and diagnosing related issues. - Image Handling: The problem specifically pertains to image updating. You should be well-versed in how servers handle image uploads and updates. Your task will involve: 1. Diagnosing the issu...

...informational website that I need to be made responsive across all devices. This means that the layout and content on the site should adjust automatically to the screen size of the device being used. Key requirements: - Ensure all elements of the site render correctly on any device. - Maintain the visual appeal and user-friendliness of the site. - Implement best practices for responsive web design. Ideal skills and experience: - Proven experience in responsive web design. - Proficiency with HTML, CSS, and JavaScript. - Understanding of cross-browser compatibility. - Strong attention to detail and design aesthetics. I need help making a website ‘Responsive’ for all devices. I last worked on this site eight years ago but I'm now 80 years old...

...script that can scrape a popular review site. Key details to extract: - Review text - Star rating - Date of review - Reviewer name - Star-ratings for sub-categories - Review ID - Reviewed person - Reviewed product name The site does not use captchas, so it should be reasonably straightforward. All reviews for a given provider should be scraped. It would be good to have an option to start with the newest and stop at a certain date. The specific review site can be seen in the sample URL in the attached PDF. I can send further details in a private message including screenshots. Preferred frameworks would be Beautifoulsoup 4 / Scrapy if sufficient and Selenium otherwise. Please state which one you plan to use. Note: it should be possible to ru...

I need a freelancer to search for the "Business Directory" URL on 342 websites. The websites are in the following sheet (I have added business directory URLs for the first four entries, as a sample): You will search for the business directory URL on each website, then enter the URL in the "Business Directory" column of that Google Sheet. (Note: some websites don't use the exact term "business directory". What I'm looking for is the web page on each site that contains the list of businesses in each city, so the business directory could be called something else, for example "business listings".) The task is a one-time search. My budget is $20. This is an excellent project for a new

Yes, I can do your work as per your wish, word by word, I have 3 years of experience, you can see my work on my profile, which I have put as a sample, it will help you. there will be no disappointment This is my promise

...capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis’ standard operating guidelines. • Provide observation about the company to...

email newsletter design 350 x 600 px

I am looking for a skilled developer to create a fully tested and secure website (frontend, backend + admin panel) with no bugs or issues using the MERN Stack. The key features of the front end design include a responsive design, user-friendly navigation, and custom animations. For the backend it would be clean, and fast high quality code with comments and good organisation and readability. The ideal candidate will have experience working with tight deadlines, provide constant high quality updates and be able to deliver quality work within a short timeframe. Bids: Please provide 3 links to your recent MERN/MEAN projects and provide some documentation or proof that you were the original developer of those 3 websites please. Tech: Front-end Framework: React.js with an...

I'm seeking a skilled developer to create the back-end of an auto-caption platform. Your responsibilities will include developing the caption editor, system templates, and additional necessary functionalities. Key Features: - Real-time captioning: The platform should have the capability to provide real-time captions. - Language translation: Incorporating language translation services is imperative. - Caption customization: The platform should allow users to customize captions as needed. - Workspaces for teams/agencies: The system should support collaborative workspaces, ideal for both individuals and enterprises. Ideal Skills: - Proficiency in Python, Java, and C# is a must. - Experience in developing similar platforms. - Strong understanding of back...

...desktop software designed to help me collate and manage Bible verses from the New King James Version (NKJV). Collation of 500 Most Popular Bible Verses We are developing a spreadsheet-based database of the 500 most popular New King James Version (NKJV) Bible verses and collation (into Excel or Google Sheets). The output must be in the NKJV and adhere to a strict protocol - The quotation - Source in a specified format (e.g. 2 Kings 3:2-5 - Maximum 55 words Extensive source material is available online, and we encourage the use of existing source material, with the primary emphasis on the collation/assembly into the required format. We are happy to answer relevant questions for clarification. Ideal Skills: - Native English - Familiarity with the Christian Bible ...

...assistant who can manage my email inbox efficiently and schedule my appointments promptly. The ideal candidate will also assist with data entry and social media management tasks. Key Responsibilities: - Email management: Organize my inbox, flag important emails, and respond to non-critical messages - Appointment scheduling: Use my calendar to book meetings, calls, and other engagements - Data entry: Inputting various information into spreadsheets or databases - Social media management: Assist in scheduling posts, engaging with followers, and monitoring metrics I need someone who is: - Proficient in using computers - Highly organized and proactive - Excellent at following instructions - Skilled in communication - Experienced in a similar role, especially i...

I'm in urgent need for a professional business plan creator who can help me draft a comprehensive funding business plan. The plan is to secure investment for a technology-based venture. Your main tasks will include: - Conducting a thorough market analysis to identify potential opportunities and threats in the industry. - Developing detailed financial projections, including revenue, expenses, and profit forecasts, to clearly demonstrate the company's growth potential. - Crafting a strategic marketing plan that outlines how we'll acquire customers, generate revenue, and position ourselves in the market. Ideal candidates for this project should have a solid understanding of the technology industry and proven experience in creating successful fundin...

I have two websites that need to be merged with a main focus on consolidating information. The current websites are different in design and themes, and I'm looking for a professional who can successfully merge them into a cohesive, user-friendly site. Key requirements: - Consolidate information: The primary goal is to combine and organize the content from both websites into a single, easily navigable platform. The new website should provide a clear and seamless user experience. - Prioritize by relevance: The content should be arranged in a way that is most relevant to the user. This may involve restructuring and reorganizing information to ensure that the most important details are easily accessible. Ideal skills and experience: - Proficiency in we...

I'm in need of a creative logo designer who can craft a fun and playful logo that is primarily aimed at attracting customers. This logo will be utilized both online and in print, so it should be versatile in terms of scaling down for social media and scaling up for physical marketing materials. Attached are a few of my amateur mock ups :)